Job Summary: We are seeking a PMO / Delivery Manager to professionalize technology delivery management, ensuring organization, predictability, and alignment among departments, establishing rituals, and removing impediments. Key Highlights: 1. Professionalize technology delivery management across the group. 2. Ensure organization, predictability, and alignment among departments. 3. Handle multiple projects simultaneously and manage risks. **Job Description:** ---------------------- We are looking for a PMO / Delivery Manager to professionalize technology delivery management across the group, ensuring organization, predictability, visibility, and alignment among departments. You will be responsible for keeping the project portfolio running smoothly without chaos—structuring rituals, monitoring risks, and removing organizational impediments so squads can deliver with quality and minimal rework. Important: This role does not replace the Product Owner nor defines product priorities. The PMO ensures rhythm, flow, and governance of deliveries. Key responsibilities: \- Organize and maintain governance of the project portfolio (consolidated view: status, risks, dependencies, deadlines, and upcoming milestones). \- Ensure delivery predictability: monitor capacity, high-level timelines, and milestones per initiative. \- Facilitate alignment among departments (business, operations, IT, vendors), avoiding noise and rework. Structure and sustain tracking rituals: \- Executive status meetings (weekly/bi-weekly) \- Milestone tracking \- Risk and dependency management Monitor squad execution from a delivery perspective: \- Whether the backlog is ready for sprint \- Whether external blockers exist \- Whether the sprint is unbalanced due to recurring urgencies \- Identify and address root causes of chaos: lack of definition, misalignment, unresolved dependencies, lack of ownership, uncontrolled scope changes. \- Maintain a minimum documentation standard per project (kickoff, TAP when required, high-level plan, decisions, and responsible parties). \- Support communication and change management: release announcements, internal training when necessary, user alignment. Vendor management related to projects (where applicable): deadlines, deliverables, SLAs, and alignment with the plan. \- Expected tools and practices \- Management and organization \- Jira (boards, filters, reports, releases) as the primary tracking tool \- Confluence/Docs for documentation (TAP, kickoff, meeting minutes, decisions) \- Spreadsheet/dashboard (when necessary) for executive-level portfolio visibility \- Rituals and cadence Implementation/adaptation of Scrum (or hybrid model) focused on: \- Efficient refinement \- Objective sprint planning \- Review with genuine acceptance \- Retrospective with actionable plan \- Risk and dependency management with documented owners \- Concise executive status report (1 page / 10 minutes) \- Metrics (examples we use) \- Predictability (planned vs. delivered) \- Throughput (items delivered/week) \- Lead time/cycle time (time from request to delivery) \- Post-release rework/bugs (quality) \- Blockers due to external dependencies **Mandatory Requirements:** ------------------------------ * Experience as a PMO, Delivery Manager, Project Manager, or similar role in technology teams. * Strong organizational and cross-departmental communication skills. * Hands-on experience with agile frameworks (Scrum/Kanban) and process improvement. * Ability to handle multiple projects simultaneously and define execution priorities jointly with stakeholders. * Experience with Jira (minimum intermediate level: boards, reports, workflows) **Employment Type:** -------------------------- Contract (PJ) **PCD:** -------- NO **Salary:** ------------ $10,000\.00 **Benefits:** --------------- \- Wellhub \- Formerly Gympass * Conexa Saúde * Allya Benefits (pharmacy discounts, leisure, entertainment, etc.) * Birthday day off. * And more... **Work Location:** ---------------------- Alexandre Dumas Street, 2100 \- 12th floor \- Santo Amaro, São Paulo \- SP, 04717\-004 **Working Hours:** ------------------------ 09:00 to 18:00