Customer Service Assistant

Description

Job Summary: Pontifical Catholic University of Paraná (PUCPR) Londrina is seeking a professional for a purpose-driven daily work routine, positively impacting the lives of those in need through education and health. Key Highlights: 1. Positively impact lives through education and health 2. Be part of a meaningful mission 3. Work in an environment that unites humanity and excellence Do you want to help build a fairer and more solidarity-based society? **PUCPR Londrina** is looking for a professional who desires a meaningful daily work routine, filled with purpose—to be part of a mission that positively impacts the lives of those most in need, through education and healthcare. How does this opportunity align with you? **Responsibilities and Duties** * Provide in-person, email, and WhatsApp support to internal and external stakeholders, delivering information and clarifying inquiries; * Perform room and building closure procedures; * Complete forms, spreadsheets, and internal records; * Support events organized by the institution; * Organize files and folders; * Manage physical bulletin boards and public notices; * Receive materials; * Carry out other customer service and administrative support tasks. **Requirements and Qualifications** * Completed high school education or currently pursuing a degree in Administration or related fields; * Basic knowledge of Microsoft Office suite and internet usage. **Additional Information** **What You’ll Find Here:** * Unimed Health Plan: With co-payment, offering medical coverage and access to a high-quality accredited provider network * OdontoPrev Dental Plan: Nationwide coverage, with monthly premiums deducted from payroll * Education Incentive Program: Valuing professional and personal development of employees, with incentives for specialization, extension courses, language learning, and postgraduate studies at PUCPR * Quality of Life Program * Private Pension Plan * Life Insurance * Transportation Benefit * Wellhub (formerly Gympass): Access to numerous gyms with monthly membership fees deducted from payroll * Zenklub: Access to telehealth sessions with mental health specialists, including two complimentary monthly consultations * “Conte Comigo” Program: Multidisciplinary team available for social support, legal guidance (excluding labor-related matters), financial consulting, and pension planning * Benefits Club: Partnerships with companies across diverse sectors, offering special discounts on services and products **Working Hours:** Monday to Friday, from 8:12 AM to 6:00 PM **Location:** PUCPR Londrina Campus (Paraná) If you aspire to join a team shaping tomorrow’s world, we’d love to meet you. Join us and **\#BeMarista**. We are **PUCPR**, whose mission is to educate citizens committed to life and to societal progress. Our university comprises nearly 3,000 staff members—including faculty and technical-administrative personnel—with campuses in three cities in Paraná: Curitiba, Londrina, and Toledo, plus a unit in Florence (Italy), in partnership with Kent State University. In 2023 alone, we **positively impacted over 38,000 students and awarded approximately 5,000 undergraduate scholarships.** Our commitment is to **unite humanity and excellence** in building an **increasingly fair and solidarity-based society**, and this is what our employees experience daily—living a **balanced career integrated with personal life**, making the world more humane. **We work for the common good**, and every small action is thoughtfully designed to positively affect thousands of lives: of those who care and are cared for, of those who teach and grow. **Our relationships are strong, authentic, and honor each individual exactly as they are**. Grounded in a **solid culture**, we find here the purpose that drives us every day. We are part of the Marista Group, which also includes the **Marista Center for Childhood Defense (CMDI)**, dedicated to ensuring children’s and adolescents’ rights are prioritized by society; **FTD Publishing House**, offering transformative educational solutions; **São Marcelino Champagnat Hospital**, providing holistic and integrated patient care; and **Cajuru University Hospital**, a reference in humanitarian healthcare. Ready to join a team of people doing good? Explore our open positions and apply! **Also check out other openings across our mission areas:**