Our purpose is **to promote life wherever we are**! And how do we do it? Through our products, colors, suppliers, customers, and of course, our **PEOPLE**! We are looking for a: **SUPPORT ANALYST** **Responsibilities and duties** * **ERP Protheus**: support, basic configurations, and problem resolution in financial, accounting, purchasing, sales, and inventory modules. * **SQL Server**: basic/intermediate level, with focus on queries. * **Windows Server**: AD, user and group management. * **GLPI**: ticket and asset management. **Requirements and qualifications** Completed higher education in Information Technology-related fields. **Additional information** We are Hydronorth, a chemical industry dedicated to providing solutions for the construction sector. Protection is a fundamental part of our essence. We value our family, friends, careers, and belongings, and our mission is to ensure that what brings us joy and comfort lasts as long as possible, whether for a brief moment or for many years. Although we recognize that nothing is eternal, our goal is to maximize the preservation of what we value. At Hydronorth, we are here to help you protect what was once just a dream—be it a home, a business, or even your career. Speaking of careers, we would like to share our culture and the way we work. Our culture is shaped by the hands that touch, type, operate, intertwine, carry, and separate. Every daily effort contributes to building our identity. These hands represent the power of achievement, and each action is a living manifestation of the strength of our culture. The hands of each employee, in every role, translate our purpose into action: promoting life wherever we are. Our fundamental principles transcend time and history, forming the foundation of our beliefs: * *Shared challenges strengthen us and achievements unite us;* * *We learn from and teach the world as we act;* * *Truth connects people and businesses.* These beliefs, rooted in our journey, guide our actions and decisions, shaping both the collective and the individual. Our values reflect our ethics and guide our actions. They not only define what we do and how we do it, but also who we become, impacting the present and the legacy we leave for future generations at Hydronorth: * *Hand in hand;* * *For the customer;* * *With excellence.* This is a glimpse of who we are and how we make our everyday happen. If you identify with our culture, join us at Hydronorth.