IT Assistant / Helpdesk

Description

Job Summary: We are hiring an IT Assistant to provide technical support to users, ensuring the proper functioning of equipment, systems, and technology resources. Key Highlights: 1. Corporate technical support 2. Knowledge of Active Directory, networks, and ticketing tools 3. Opportunity for professionals with disabilities (PCD) **Job Description:** ---------------------- We are hiring an IT Assistant to provide technical support to office users, ensuring the proper functioning of equipment, systems, and technology resources, thereby contributing to business continuity and operational efficiency at TNP. **Mandatory Requirements:** ------------------------------ Experience in corporate technical support. Knowledge of Active Directory, networks, and ticketing tools. **Desired Requirements:** -------------------------- Technical or undergraduate studies in progress in Information Technology, Information Systems, Networks, or related fields. Basic knowledge of user support and computer maintenance. Familiarity with Windows, Microsoft 365 suite, networks, and equipment configuration. Previous experience in technical support or helpdesk is desirable. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PCD:** -------- YES **Benefits:** --------------- R$ 40.00 per day as Meal Allowance via Caju card Health insurance plan with co-payment; monthly premium paid by TNP Dental insurance; monthly premium paid by TNP Life insurance Transportation voucher, discount according to CLT regulations **Work Location:** ---------------------- TRAJANO NETO E PACIORNIK ADVOGADOS **Working Hours:** ------------------------ Monday to Friday, 8-hour workday \- 1-hour lunch break