Senior E-commerce Analyst

Description

Job Summary: A Digital Marketing and E-commerce professional responsible for optimizing sales, analyzing performance, and managing products and customers operationally. Key Highlights: 1. Online sales optimization and product management 2. Strategic business performance analysis 3. Operational management and customer satisfaction throughout the digital journey Description: Essential Requirements* * Bachelor's degree in Marketing, Digital Business, E-commerce Management, or related fields; * Experience in e-commerce and digital marketing; * Technical skills: Microsoft Office/Google Sheets; Google Analytics; Advanced Excel; KPI analysis; * Behavioral competencies: Results-oriented; Autonomy and proactivity; Adaptability; Interpersonal relationship skills. Desirable Requirements* * CRM Software (Customer Relationship Management) * E-commerce Platform Management (B2B) Product Management and Online Sales Optimization * Register, update, and ensure product information quality. * Optimize campaigns, ads, and descriptions to increase conversion. * Develop strategies and briefings for digital marketing initiatives. Analysis, Strategy, and Business Performance * Monitor metrics (sales, traffic, conversion, and ROI). * Track trends, market developments, and competitors. * Document processes and support goal-setting and performance improvement. Customer Service and Operational Management * Coordinate operational routines of the B2B portal. * Monitor feedback and ensure customer satisfaction throughout the digital journey. * Align requirements with logistics, external agencies, and internal departments. * Participate in training sessions, events, and continuous improvement initiatives. 2512180202551925354