Job Summary: Senior Benefits Analyst responsible for delivering high-standard service to beneficiaries, access management, appointment scheduling, and clarifications regarding plans. Key Highlights: 1. High-standard service to beneficiaries and access management 2. Clarification of doubts regarding benefits and contractual rules 3. Management of beneficiary registrations, updates, and movements A benefits management company is seeking a Senior Benefits Analyst in Guarulhos. **Responsibilities:** Deliver high-standard service to beneficiaries of SME client portfolios, clarifying doubts regarding insurable benefits. Manage beneficiary and authorized personnel login credentials for operator portals and internal systems. Schedule appointments and provide guidance related to the use of the accredited health and dental care network. Clarify reimbursement processes, co-payments, waiting periods, and plan contractual rules. Perform billing activities and verify billing information related to insurable benefits. Register, update, and process beneficiary movements in the systems used by the company. Guide beneficiaries and HR departments regarding the accredited network, coverage, and procedures. Record interactions, requests, and follow-ups in systems and spreadsheets, ensuring a complete history and traceability of all interactions. Position based in São Paulo / SP. Previous experience as Compensation Analyst, Benefits Specialist, Benefits Coordinator, or Compensation Analyst may indicate alignment with some responsibilities of this role. Bachelor’s degree required. Relevant experience required. **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Food Allowance * Meal Voucher * Health Insurance * Dental Insurance * Life Insurance * Birthday Day Off * Gympass **Additional Information:** * Contract Type: Hybrid — Hybrid work model. * Candidates residing in São Paulo, Mairiporã, São Caetano do Sul, or Ferraz de Vasconcelos are also eligible for this position. * Employment Period: Full-time * Working Hours: To be determined.