Collection Assistant

Description

Job Summary: The collection assistant will manage and monitor the customer portfolio, performing collection activities, negotiations, and providing support to the finance department. Key Highlights: 1. Direct involvement in debt collection and negotiation with delinquent customers 2. Essential support for financial and administrative routines 3. Opportunity to develop communication and organizational skills The collection assistant will be responsible for managing and monitoring the customer portfolio, directly performing collection, negotiation, and finance department support activities. Main Responsibilities: * Conduct collection from delinquent customers via phone, WhatsApp, and e\-mail * Negotiate payment deadlines, amounts, and conditions * Monitor accounts receivable and update payment statuses * Issue bank slips, send payment confirmations, and process payment clearances * Maintain updated records and information in the system * Support administrative and financial routines of the department * Attend to customers in a courteous, professional, and objective manner * Meet company-established deadlines and targets Desired Qualifications: * Strong verbal and written communication skills * Organizational ability, responsibility, and attention to detail * Basic knowledge of administrative/financial routines * Prior experience in collections is a plus Employment Type: Full-time, CLT permanent contract Compensation: R$2\.258,00 \- R$2\.500,00 per month Benefits: * Meal allowance Work Location: On-site