Administrative Assistant (Customer Service)

Description

Job Summary: We are seeking a proactive and organized Administrative Assistant with excellent communication skills to provide human-centered service in a dynamic school environment. Key Highlights: 1. Human-centered service to students, parents/guardians, and staff 2. Support to School Leadership and Coordination in administrative and pedagogical routines 3. Organization and execution of school events * We are looking for an Administrative Assistant to deliver public-facing service in a dynamic and welcoming school environment. We seek a professional with excellent communication, organizational, and proactive skills, who enjoys interacting with people and possesses the sensitivity required to provide human-centered service to students, parents/guardians, and staff. **Responsibilities and Duties** * Provide service to parents, students, and other stakeholders, delivering information about the school and its services; * Actively support student recruitment and enrollment processes, including participation in related training cycles; * Perform administrative tasks in areas such as customer service, secretarial duties, and pedagogical support; * Organize, control, and archive school documents according to internal regulations; * Issue and verify academic and school record documents upon request; * Accurately enter data and updates into the school's operational system; * Monitor pending student documentation and guide stakeholders on regularization procedures; * Support School Leadership and Coordination in the unit’s administrative and pedagogical routines; * Assist in the adaptation of new students and their families to school routines; * Support the organization and execution of school events and other institutional demands; * Register students in the School Census, adhering to deadlines and requirements; * Perform other related tasks as required by the department. **Requirements and Qualifications** * Completed high school education; * Minimum 6 months of experience in customer service; * Experience in the educational sector is a plus. **Additional Information** * CLT employment contract — 44 hours per week; * Day Off; * Transportation Allowance; * Health and Dental Insurance Since 2001, through holistic education, our students have been the protagonists of their learning journeys, developing their full potential and expanding their horizons and opportunities for achievement. We are a comprehensive school offering holistic education from Early Childhood Education through High School.