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External Retention Agent

R$1,621-3,913/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking an external retention agent with strong communication skills and a negotiation-oriented profile to foster customer loyalty and present tailored solutions. Key Highlights: 1. External operations focused on customer retention and loyalty 2. Opportunity for those seeking negotiation and results 3. Bonus based on targets and commission per sale **OPEN POSITION | RETENTION AGENT (EXTERNAL OPERATIONS)** Do you have strong communication skills, enjoy fieldwork, and focus on negotiation and results? This opportunity is for you! **Job Responsibilities:** ✔ Conducting external visits to customers ✔ Implementing retention and loyalty initiatives ✔ Negotiating to prevent cancellations ✔ Identifying customer needs and presenting appropriate solutions ✔ Collecting company assets from customers' residences (equipment, loaned items, etc.) ✔ Recording service interactions and tracking completed visits **What We Expect From You:** ✔ Strong communication and persuasive abilities ✔ Proactivity, organization, and accountability ✔ Dynamic and resilient personality ✔ Comfort working with performance targets ✔ Valid Category A driver's license (CNH) ✔ Prior experience in customer service or retention is a plus **Work Model:** External **Employment Type:** CLT **We Offer:** ✔ Market-competitive remuneration ✔ Bonus for achieving targets and commission per sale Salary: R$1\.621,00 \- R$3\.913,97 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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