Description
Job Summary:
A professional responsible for lead generation and reactivation, portfolio maintenance, and negotiation, with a focus on vehicle protection and customer service.
Key Highlights:
1. Active participation in lead generation and reactivation
2. Portfolio maintenance and pre-service support for members
3. Plan negotiation and cancellation retention
1. Lead generation
2. Partner acquisition
3. Outreach to leads using provided lists (remarketing, delinquent accounts, canceled accounts) to perform reactivation
4. Monitoring and collection of outstanding invoices from members in the portfolio
5. Portfolio maintenance, providing pre-service support regarding: claims, financial matters, 24-hour assistance, and referrals made by active members
6. Outreach to new vehicle buyers from former members, aiming to sell vehicle protection to the new owner
7. Cancellation retention for registered members through plan negotiation or sale of new benefits
8. Negotiation with active quotations in the system, contract completion, and inspection verification
Employment Type: Full-time CLT
Salary: R$2.100,00 \- R$4.500,00 per month
Benefits:
* Medical insurance
* Profit-sharing
* Life insurance
* Transportation allowance
Experience:
* Vehicle Protection (Mandatory)
* Sales (Mandatory)
* Customer Service (Mandatory)
License/Certification:
* Brazilian National Driver's License Category B (Preferred)
Work Location: On-site