LOGISTICS DISPATCH LEADER

Description

Job Summary: Plans, organizes, and controls logistics operations, monitoring material flows, defining routes, managing performance indicators, and proposing improvements to optimize resources and ensure customer satisfaction. Key Highlights: 1. Comprehensive management of the company's logistics operations 2. Focus on efficiency, safety, and on-time delivery 3. Resource optimization and continuous process improvement Plans, organizes, controls, and monitors the company's logistics operations. Monitors inbound and outbound product flows, defines delivery routes and priorities, tracks activity execution in real time, and intervenes in case of unforeseen events to ensure efficiency, safety, and on-time delivery. Manages performance indicators, prepares reports, and proposes continuous improvements to logistics and customer service processes, aiming to optimize resources and enhance operational quality. Controls inventory levels and stock accuracy, analyzes discrepancies, and ensures cargo integrity and record accuracy. Interfaces with internal teams, drivers, suppliers, and customers to guarantee seamless integration across all stages of the logistics chain and customer satisfaction. Participates in the planning and implementation of new logistics projects, sizing required resources and tracking results against company-defined goals and standards. * Monitor cargo receipt in the system, verifying delivery returns, rescheduling, and confirming correct information entry with the warehouse and technical support departments. * Supervise checkers' work during cargo loading verification onto trucks, validating dispatch documents and checking for volume discrepancies, damages, or addressing errors, implementing corrections as needed. * Process invoice billing in the system, including cargo entries, resolving blocks caused by registration inconsistencies (phone, address, CNPJ, CPF), and entering dispatch information into platforms. * Arrange reverse logistics when necessary, guiding the team on proper movement and warehouse placement. * Generate delivery maps for capital and interior regions, creating dispatch routes in the system (including Guido Expresso), preparing delivery documents and folders for each truck, and supervising the pre-departure materials checklist. * Monitor cargos created in the system after scanning, verifying addressing discrepancies, tracking reverse logistics for inconsistencies, and supporting the warehouse department in product control and location. * Ensure proper cargo placement in vehicles and departments, supervising the monthly shift-based allocation of the sorting and loading team to maintain an organized workflow and prevent delays or dispatch failures. * Perform other related duties within the scope of this role.