Work for a company that cares for and makes a difference in people's lives—and join the largest cooperative system in the world! To be part of our team, you must: align with our purpose of caring for people, enjoy challenges, demonstrate initiative, empathy, and a desire to drive transformation. **\#WeAreUnIncríveis \#UnimedWayOfCaring** **Responsibilities and Duties** * Perform routine and operational support activities for the department, organizing information, materials, and documents; * Record accurate information, ensuring all data is correct and secure in compliance with LGPD; * Verify eligibility and assist with contractual coverage; * Collect necessary documents and information for proper processing of claims and authorizations; * Collaborate closely with other departments; * Initiate processes as required by beneficiaries; * Resolve issues and proactively manage operations whenever necessary, communicating clearly and assertively; * Monitor the customer portfolio; * Prepare reports and conduct follow-up. **Requirements and Qualifications** * Completed high school education or currently pursuing a bachelor’s degree in Administration or related fields; * Intermediate proficiency in Microsoft Office; * Proficiency with technology and typing skills. **Preferred Qualifications:** * Prior experience working at a health insurance operator; * Training in Time Management and Data Management. **Working Hours:** 44 hours per week (Monday to Friday) **Additional Information** **OUR BENEFITS** **Health and Well-being:** Health and dental plans, TotalPass, Equilíbrio Program, endomarketing initiatives, birthday day off **Allowances:** Meal allowance, childcare allowance, reduced-value transportation voucher, life insurance **Development:** Education incentives, technical and behavioral training **Advantage Club:** Offers exclusive benefits through our partner network We are a benchmark in excellence in care. Guided by our purpose—to care for people, promote health, and enhance quality of life—we infuse our essence into every action, practicing human-centered management and assistance. As members of Brazil’s largest medical assistance network—the Unimed System—we are Alagoas’ largest medical cooperative, with **over one thousand cooperators.** Our leadership in the supplementary health market reinforces our commitment and reflects the trust placed in us by **more than 130,000 Unimed Maceió beneficiaries**, demonstrating our Way of Caring. To achieve this, we rely on a team of UnIncríveis composed of **over one thousand employees**, and a network of **more than 10 proprietary services**, including a hospital, laboratories, diagnostic centers, SOS, and specialized clinics delivering integrated, multidisciplinary, and continuous care. #### **Well-being Always First** **93% of employees** affirm we are a great place to work, according to the 2023 Organizational Climate Survey. Through self-awareness, we manage our emotions and value both internal and external customers—aiming to delight them via healthy relationships and teamwork, cooperating so everyone grows continuously. We value and support diversity, welcoming candidates with disabilities and embracing pluralities of race, ethnicity, religion, and gender. #### **Exclusive Benefits** Team members enjoy **UnIncrível Benefits**, offering discounts through partners providing health and well-being services—as well as categories such as education and food. Additionally, we offer exclusive self-care initiatives under the Equilíbrio Program—including Occupational Gymnastics, Wellhub (formerly Gympass), Unimed Ativa, and psychological support. All this, plus health and dental plans, childcare allowance, reduced-value transportation voucher, meal allowance, life insurance, and the beloved birthday day off (for administrative employees). #### **Continuous Development** We invest in our team’s development through technical and behavioral training—integral parts of our daily routine. We believe constant learning is essential for the professional and personal growth of every cooperating physician and employee. Through these programs, we not only reinforce Unimed’s Essence but also ensure each individual can effectively apply acquired knowledge in daily work—contributing to both individual and collective success.
João Silva
Indeed · HR
João Silva
Indeed · HR
