Job Summary: Professional responsible for monitoring and supporting transfers, tours, and events; preparing work schedules; and reporting incidents. Key Highlights: 1. Monitoring of transfers and tour services 2. Assistance and support in preparing the work schedule 3. Monitoring of event-related services #### **Main Responsibilities:** * Monitoring of passenger arrival and departure transfers and tour services, taking appropriate actions in case of contingencies (e.g., vehicle issues, flight delays, etc.) * Monitoring and supervision of event-related services (vehicles, drivers, etc.) * Assistance and support in preparing the work schedule * Submitting daily incident reports * Other duties relevant to the position #### **Mandatory Requirements:** * Completed high school education * Basic knowledge of operational and logistics routines * Microsoft Office suite #### **Desirable Requirements (Preferred Qualifications):** * Prior experience in operations, receptive tourism, or hospitality #### **Benefits:** * Remuneration: R$ 1.621,00 * Employment type: CLT * Meal allowance: R$ 16.00 per working day * Health insurance: Hapvida (no co-payment, no waiting period) * Dental plan: Clin * + Wellness programs: Wellhub (formerly Gympass) * Educational partnerships * Life insurance * Complimentary services from Grupo Luck * Partnerships with SESC, SEST/SENAT #### **Work Schedule and Hours:** * Weekly workload: 44 hours * Rotating shift schedule: 6 days on / 1 day off (hours according to schedule) * Working hours: 11:00 AM to 3:00 PM (lunch break), then 5:00 PM to 8:20 PM