INTERNAL SALES REPRESENTATIVE - Exclusive for PCD

Description

Job Summary: We are seeking communicative, proactive, and customer-oriented individuals passionate about delivering exceptional service to join our sales team, with a strong focus on customer experience and results. Key Highlights: 1. Provide consultative and delightful customer service to attract and retain customers. 2. Work with goals and challenges, focusing on results and strong interpersonal relationships. 3. Support customers in processes such as payments, returns, and after-sales service. **About Us:** **** Join Grupo Casas Bahia—the largest and most innovative retail group in Brazil—with over 70 years of history and a mission to fulfill the dreams of more than 90 million Brazilians. We are on a journey of continuous growth and transformation, placing the customer at the center of everything we do. We value respect, diversity, and the personal and professional development of each of our employees. Here, you’ll have the opportunity to grow, develop, and be part of a team passionate about transforming retail. We’re ready to welcome you! **INTERNAL SALES REPRESENTATIVE - Exclusive for PCD** **Location:** Maceió - AL **Employment Type:** CLT | On-site **Department:** Logistics / Operations **Here, total dedication has never been stronger!** **Responsibilities and Duties** **Your day-to-day in this amazing team =)** We seek communicative, proactive, and customer-oriented individuals passionate about delivering exceptional service to join our sales team! * Deliver consultative and delightful customer service—both in physical stores and across digital channels—to attract and retain customers; * Understand customer needs and recommend the most suitable products, always prioritizing the shopping experience; * Sell products and financial services (e.g., Casas Bahia and Ponto Frio Credit Cards, CDC loans, and insurance) and assist customers in using the banQi, Casas Bahia, and Ponto apps; * Support customers in processes such as payments, product returns, and after-sales service; * Organize the store, ensure proper product display, and assist in creating promotional posters and materials; * Work with goals and challenges, focusing on results and maintaining strong teamwork relationships. **Requirements and Qualifications** **Requirements and Qualifications** **Desirable:** * Strong communication skills and ability to interact effectively with diverse customer profiles; * Aptitude for working with goals and a results-driven mindset; * Organizational skills and proactivity in daily store operations; * Interest in learning about products, financial services, and technology. **Preferred qualifications include:** * Prior experience in retail sales; * Previous experience working with goals or public-facing customer service; * Basic familiarity with mobile applications and digital tools. **Additional Information** **Some benefits you’ll enjoy with us:** * Wellhub and/or Gympass * Sesc membership * Meal allowance * Transportation allowance * Dr. Saúde (Telemedicine and free psychological support for you and your family) * Health insurance * Dental insurance * Pregnancy Program * Exnatal Baby * Mom’s Card * Extended maternity and paternity leave * Private pension plan * Discount Club (Up to 70% off products and services) * Employee Store * Life insurance * Funeral assistance * Corporate University * Discounts on all Group products * Birthday Day Off Our commitment is to provide not only a workplace—but an experience that values and cares for you as a person! We’re here to support your personal and professional growth. * **\#JOINGRUPOCASASBAHIA** *Grupo Casas Bahia is one of Brazil’s most iconic companies, with a rich history spanning decades. Its journey reflects resilience, innovation, and unwavering dedication to you! Our dedication is tireless; our drive to deliver solutions—and to engage face-to-face—makes us human.* *We are over 30,000 employees, operating Brazil’s largest and most digital logistics network—connected to over 1,000 physical stores and 29 distribution centers and delivery hubs—all designed for our 200+ million customers.* *If you’re driven by passion, simplicity, transformation, and the same dedication we have for you and all Brazilians, you’re welcome—feel at home and explore our career opportunities at Grupo Casas Bahia.*