**About Azion** We are a global technology company specializing in digital applications and security. Our platform helps businesses operate more agilely, reducing response times and increasing system reliability. At Azion, our purpose is to simplify application development and transform the future with cutting-edge technology. Here, you’ll have the opportunity to grow within an innovative environment alongside a high-performance team, tackling real-world challenges and building impactful solutions. **About the Role** You will serve as the technical reference for ensuring the operation of critical, high-scale, low-latency services—elevating standards in reliability, automation, and observability. Beyond responding to critical incidents, you’ll design structural improvements and guide operational practices to support sustainable growth. **Your Impact** * Manage the full lifecycle of critical incidents: detection, on-call response, coordination, investigation, post-incident analysis, and follow-up on corrective actions. * Define and track operational metrics and reliability goals, aligning technical metrics with business priorities. * Develop and evolve monitoring, alerting, logging, and tracing systems—reducing noise and increasing effectiveness. * Design and operate distributed infrastructures (bare metal, cloud, and hybrid), prioritizing performance, scalability, and security. * Implement and test redundancy, fault isolation, and disaster recovery strategies. * Conduct capacity planning and forecasting, anticipating bottlenecks and growth-related risks. * Build and enhance automation and internal tools to reduce repetitive tasks and accelerate operations. * Promote operational standards and best practices, change reviews, and readiness drills for critical events. **What We Expect From You** * Solid experience with Linux/UNIX in highly complex, mission-critical environments. * Strong hands-on experience in monitoring, on-call operations, and incident management. * Advanced troubleshooting skills across Linux, networking, and protocols (HTTP, DNS, TCP/IP). * Practical experience with orchestration and automation (Docker, Kubernetes, Terraform, Ansible, Puppet, Git, CI/CD). * Programming for automation and tooling (Python and/or Go). * Advanced English (or fluency for technical collaboration and incident handling). **Nice-to-Have** * Experience with cloud platforms (AWS, GCP, Azure) and large-scale infrastructure-as-code. * Experience in low-latency, high-availability environments. * Experience with resilience/chaos testing, DDoS mitigation, and large-scale capacity planning. * Open-source contributions and/or participation in technical communities. * Degree in IT-related fields. **Benefits & Azion Way of Life** * CLT employment contract; * Health and dental insurance; * Flexible VR and VA (Flash Card), including during vacation periods; * Transportation allowance (no payroll deduction); * Annual internal hackathons; * Mobility allowance (additional amount for commuting); * Freestyle (incentive for customizing your workstation); * Stock options (per company policy); * Birthday day off; * TotalPass; * Flexible working hours (truly flexible); * Nomad Program: work remotely from anywhere for up to 30 days per year (per policy); * Annual international exchange program. **FlexWork Model** We offer a FlexWork model that prioritizes cultural integration and collaboration. For the first three months, you’ll work **on-site** at your local office—a crucial phase to build strong relationships and forge a genuine connection with our values and goals. We believe this initial immersion not only strengthens the team but also fuels creativity and innovation. After this period, you’ll be eligible to apply for the **hybrid** model, working on-site at least three times per week. This approach balances face-to-face interaction with autonomy, creating a dynamic and productive work environment. At Azion, all applications are welcome, regardless of gender, sexual orientation, age, pregnancy, disability, ethnicity, skin color, country of origin, or religion. We believe an inclusive environment contributes to our success, and respect is present in all our interactions. Join our team! We’re excited to meet you and walk together toward success in technology!