**About Azion** We are a global technology company specializing in digital applications and security. Our platform helps businesses operate more agilely, reducing response time and increasing the reliability of their systems. At Azion, our purpose is to simplify application development and transform the future with cutting-edge technology. Here, you’ll have the opportunity to grow within an innovative environment alongside a high-performance team, tackling real-world challenges and building solutions that make a difference. **About the Role** Your mission is to ensure the efficiency, availability, and resilience of Azion’s services, which serve millions of users. You will maintain and evolve operations with a focus on monitoring, performance, capacity, automation, and incident response—working closely with engineering and platform teams. **Your Impact** * Continuously monitor service availability, latency, performance, and capacity. * Respond to alerts, conduct triage and mitigation of incidents, and support root-cause investigations. * Manage the incident lifecycle: detection, response, communication, and post-incident analysis with corrective actions. * Perform advanced troubleshooting (application, operating system, network, and dependencies) to identify bottlenecks and failures. * Create and maintain dashboards, alerts, runbooks, and operational procedures. * Automate routine and repetitive tasks to reduce manual effort and improve consistency. * Collaborate with cross-functional teams on various projects as needed. **What We Expect From You** * Strong Linux knowledge and fundamentals of Internet systems. * Experience with monitoring, observability, and incident management (metrics and logs). * Solid understanding of protocols and networking (IP, DNS, HTTP, and TCP/IP troubleshooting). * Experience with orchestration and pipelines (Docker, Git, CI/CD; Infrastructure-as-Code preferred). * Experience troubleshooting applications and services in production. * Intermediate English proficiency. **Bonus Points** * Knowledge of operating system internals (kernel, syscalls, VFS, networking). * Experience with virtualization and containerization and their underlying concepts. * Familiarity with distributed architectures and high-availability systems. * Programming/scripting for automation (Python and/or Go). * Completed or ongoing degree in IT-related fields. **Benefits & Azion Way of Life** * CLT employment contract; * Health and dental insurance; * Flexible meal and food allowance (Flash Card), including during vacation periods; * Transportation voucher with no payroll deduction; * Annual internal hackathons; * Mobility allowance (additional amount for commuting); * Freestyle (incentive for customizing your workstation); * Stock options (per company policy); * Birthday day off; * TotalPass; * Flexible working hours (truly flexible); * Nomad Program allowing remote work from anywhere for up to 30 days per year (per company policy); * Annual international exchange program. **FlexWork Model** We offer a FlexWork model prioritizing cultural integration and collaboration. During your first three months, you’ll work **on-site** at your local office—a critical phase to build strong relationships and forge a genuine connection with our values and goals. We believe this initial immersion not only strengthens the team but also drives creativity and innovation. After this period, you’ll be eligible to apply for the **hybrid** model, working on-site at least three times per week. This approach balances face-to-face interaction with autonomy, creating a dynamic and productive work environment. At Azion, all applications are welcome, regardless of gender, sexual orientation, age, pregnancy, disability, ethnicity, skin color, country of origin, or religion. We believe an inclusive environment contributes to our success and that respect underpins all our relationships. Join our team! We’re excited to meet you and walk together toward success in technology!