Job Summary: We are seeking a Field Services Operator to perform installations, repairs, and other on-site activities in accordance with defined operational procedures. Key Highlights: 1. Attentive professional who delights customers and demonstrates a strong sense of ownership. 2. Perform on-site installations, repairs, and address changes. 3. Ensure the preservation and proper use of resources provided by the company. We are looking for a **Field Services Operator** to execute "Service Orders" (SOs) on-site, including installation, repair, address change, and other services, in compliance with the company's defined operational procedures. If you are an attentive professional who delights your customers and demonstrates a strong sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment as required; * Drive the company vehicle when necessary; * Perform other duties related to the position, as needed by the department and as directed by leadership; * Maintain the company vehicle in compliance with processes defined by the Fleet Management Department, ensuring its proper operation; * Implement workplace safety procedures, such as Preliminary Risk Analysis (PRA) and use of Personal Protective Equipment (PPE), per current legislation; * Execute field service orders (SOs), including installation, repair, address change, and other services, in accordance with the company's defined operational procedures; recommend additional or new sales opportunities; * Ensure the preservation, maintenance, proper use, and safekeeping of company-provided resources, and inspect the work environment upon service completion to ensure organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with local geography; * Driver's license category "B" and defensive driving training. **Preferred qualifications:** * 6 months of experience in telecommunications; * Willingness to travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * Work culture that respects and values people; * Internal events covering diverse topics; * Collaborative environment that supports personal and professional development; * Horizontal and vertical work environment — you are the protagonist of your career!; * Meal allowance (Headquarters via cafeteria; Branches via iFood); * Co-payment health plan; * Dental plan; * Life insurance; * Childcare allowance; * Dependent PCD allowance; * Payroll-deductible loan (available after 6 months); * Up to 50% discount on Brisanet internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discount at higher education institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity from rural areas to state capitals**, actively contributing to Brazil’s digital transformation.