Senior Administrative Analyst

Description

Job Summary: Lead and guide the administrative team, manage customer service, supervise document issuance, and serve as the focal point for driver support. Key Highlights: 1. Leadership and guidance of the administrative team 2. Customer service management and resolution of requests 3. Process organization and focus on improvements **What will I do?** * Lead and guide the administrative team, ensuring smooth operation of departmental routines; * Manage customer service, ensuring quality, responsiveness, and effective resolution of requests; * Supervise the issuance of purchase orders, invoices, and bills, ensuring compliance and adherence to deadlines; * Support and monitor monthly closings, contributing analyses and organizing information; * Serve as the focal point for driver support during deliveries, intervening in receipt-related incidents and seeking rapid solutions; * Organize processes, propose improvements, and monitor departmental KPIs. **What skills and knowledge are required?** * Proactive profile with decision-making ability and interpersonal communication skills; * Intermediate Excel proficiency; * Strong interpersonal communication skills; * Ability to work collaboratively and develop people; * Strong organizational sense and priority management skills; * Good verbal and written fluency; * Analytical mindset and results orientation. **Additional Information:** * Monday to Thursday: 08:00–17:30; Friday: 08:00–17:00; Saturdays (biweekly): 08:00–12:00; * CLT employment regime; * Multi-use Meal Voucher (R$350 + R$250 bonus); * Transportation Voucher or Fuel Allowance; * Breakfast/afternoon coffee onsite; * Rest room and game area; * Life insurance; * 2 kg monthly supply of the ***best pão de queijo*** you’ve ever tried (flavor of your choice); * TotalPass (discounts at gyms); * Birthday Day Off; * Dental plan; * Discounts at Anhembi Morumbi University and Unicesumar University; * Growth opportunities; * Our location is at Rua Florianópolis, 363 – Jardim Leda – Santana de Parnaíba. Minimum Education: High School Diploma