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Job Summary: This Business Assistant position for PwDs involves performing administrative tasks and providing customer service for the Crediamigo Program, in accordance with Camed Microcredit’s policies and procedures. Key Highlights: 1. Affirmative hiring position for People with Disabilities (PwDs) 2. Performs administrative tasks and provides customer service for the Crediamigo Program 3. Works in Brazil's leading microcredit program **This is an affirmative hiring position for PwDs (People with Disabilities)!** This means only applications with official medical certifications (CID) will be considered. Applications without this information will be automatically disqualified from the selection process. Camed Microcredit respects and supports the inclusion of people with disabilities in the labor market. If you are, or know, a professional with a disability, please refer them to participate in our selection processes. In our daily work, we strive to make a positive impact on the world, solve our customers’ main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant – PwD** will perform administrative routine tasks for the Unit and provide customer service for the Crediamigo Program, in accordance with Camed Microcredit’s established administrative and operational policies, methodologies, and procedures. If this role aligns with your professional purpose, join CAMED MICROCREDIT! **Responsibilities and Duties** Perform administrative tasks in accordance with Camed Microcredit’s established policies and operational procedures; Provide customer service across all channels (in-person and digital) for Crediamigo Program clients, in compliance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Provide clients with information regarding microfinance products and services, and the status of their credit applications; Support the sale of products and services offered by the Crediamigo Program, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Support collection activities, re-engagement of lapsed clients, and prospecting of new clients, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Register client Crediamigo credit application information into the operational system, in accordance with credit policy, operational procedures, and guidelines established by Camed Microcredit; Conduct client Crediamigo registration queries to ensure smooth operational processes; Verify required documents for client Crediamigo registration; Submit credit applications through the operational system; Monitor the progress of credit applications within the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and relocate documents in accordance with the Records Management Plan; Assist in inventorying credit instruments, files, and Camed Microcredit’s fixed assets; Assist with HR routines and forward them to the Regional Human Development area; Carry out the Unit’s administrative payment routines; And other duties related to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Availability for inter-municipal travel; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of R$ 1.717,73; Variable compensation up to R$ 869,33; Bonus (Human Development team advises during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnership agreements with educational institutions; Wellness incentive program via Wellhub; Meal allowance and basic food basket allowance totaling R$ 1.507,24; Childcare/babysitter reimbursement for children up to 5 years and 11 months – R$ 320,38 (fixed amount per child); Quality of Life Program (we implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo Program, Brazil’s largest productive and oriented microcredit program**, and the leader in its segment. Currently, we have **over 5,000 employees** operating in **more than 1,900 municipalities** across Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s largest microcredit operator. In our daily work, we strive to make a positive impact on the world, solve our customers’ main challenges, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance service operations and serve as a benchmark for people development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**
