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Job Summary: A hospital receptionist welcomes patients, manages appointments, and provides administrative support, ensuring humanized care and smooth operation of the healthcare facility. Key Highlights: 1. Receive and welcome patients with courteous and humanized care. 2. Appointment and medical record management. 3. Administrative support and liaison with health insurance providers. The hospital receptionist is the first point of contact, responsible for **welcoming patients, scheduling consultations/exams, registering patients, organizing documents, managing phone calls, and providing administrative support**, ensuring efficient workflow and humanized care—critical to patient experience and optimal healthcare facility operation. **Key Responsibilities:** * **Reception and Welcoming:** Receive, guide, and reassure patients and their families, delivering courteous and humanized service during sensitive moments. * **Appointment Management:** Schedule, confirm, and reschedule consultations, exams, and procedures using hospital management systems. * **Registration and Medical Records:** Collect, update, and organize patient data while maintaining professional confidentiality and handling medical records. * **Administrative Support:** Manage receipt of documents and health insurance authorizations; assist with internal organization and communication. * **Liaison:** Communicate with health insurance providers and other departments to resolve pending matters. **Essential Skills:** * Organization and proactivity. * Strong communication and interpersonal skills. * Empathy when interacting with patients. * Agility in multitasking. \* Employment Type: Full-time CLT Salary: R$2\.405,00 \- R$2\.507,50 per month Benefits: * Medical assistance * Dental assistance * Childcare allowance * Meal allowance * Transportation allowance Work Location: On-site
