IT User Interface II

Description

Job Summary: Product designer responsible for mapping and creating user journeys, developing personas, conducting research and usability testing, building prototypes, and performing market analysis—with a focus on UI. Key Highlights: 1. Design products, user journeys, personas, and conduct user testing 2. Develop scalable prototypes and A/B tests 3. Apply agile methodologies and maintain frontend and SEO awareness IT User Interface II Country: Brazil **\#WHO WE ARE** F1RST is the future—and your career starts here! Our culture is built on “People, Innovation, and Results.” We deliver services and experiences to over 60 million customers across the entire Santander ecosystem. Join the team dedicated to supporting people and helping businesses thrive. We are passionate about technology. We are F1RST Digital Services. Follow us on LinkedIn to stay updated with all our news: https://www.linkedin.com/company/f1rstdigitalservices We have an opening for you to become **IT User Interface Spec II** **Your role here will be:** As a product designer, you will map and create user journeys, develop personas, conduct various types of research, perform user testing, build scalable prototypes, run A/B tests, use Google Analytics, apply SEO principles, and occasionally demonstrate strong frontend awareness. You must understand agile methodologies and possess strong alignment capabilities with partner teams, as well as conduct market and competitive analysis. **Essential Requirements:** **Flow Design:** Construct clear and structured flows using appropriate terminology, covering usage scenarios, exceptions, and simplified steps for users. **Information Architecture:** Represent hierarchies and fluid narratives within interfaces, ensuring task execution clarity and alignment with business objectives. **Figma:** Correctly apply Design System components, organize files and variants, maintain version history, and document use cases. **Prototyping:** Create functional and interactive prototypes simulating real behaviors (e.g., error messages and loading states) to support presentations and validations. **Attention to Detail:** Ensure spelling accuracy, visual alignment, consistency in both appearance and narrative. Prepare thoroughly for presentations and master the content delivered. **Design Principles:** Apply fundamentals of composition, contrast, proportion, consistency, color theory, and visual grouping. **Creative Exploration:** Research references, generate alternative solutions, and weigh pros and cons before finalizing deliverables. **Content Design:** Present content clearly and objectively within the interface, collaborating with copy specialists to ensure coherence and purpose of elements. **User Research:** Participate in and support usability testing, interviews, and data analysis—documenting observations clearly and impartially. **Design System:** Use and respect DS libraries and guidelines, document inconsistencies, and collaborate with the CoE team to evolve components. **Accessibility:** Apply basic WCAG rules and use checklists to ensure inclusivity and usability across diverse contexts. **Languages:** English **Desirable Requirements:** Teamwork: empathy, active listening, and cross-functional collaboration; Ownership and critical thinking; Project vision; Data-driven mindset: using metrics and data to inform decisions and improve outcomes; Spanish. **Work Location:** Geração Digital – Av Interlagos, 3501 – Interlagos, São Paulo \- SP **\#BENEFITS** Meal Allowance; Health Insurance; Dental Insurance: Basic and Intermediate Plans; Transportation Voucher; Flexible Vacation; Birthday Day Off; Profit Sharing Program (PPR); Gym Partnerships: WellHub and TotalPass; Flex Working: Hybrid work model—2 days remote and 3 days onsite; Training Platforms with over 100,000 courses; Career Paths for professional development; Flex Learning: Exclusive study incentive for High-Performance employees; Childcare/Nanny Allowance; Nascer Program and Extended Paternity Leave. Life Insurance; Nascer Program; Be Healthy—Program encouraging healthier habits; PAPE—Specialized Personal Support Program. **\#LI\-Hybrid