Maitre

Description

Job Summary: Responsible for operating food and beverage outlets, ensuring service quality while increasing revenue and customer satisfaction. Key Highlights: 1. Operation of Food and Beverage Outlets 2. Ensuring service quality 3. Focus on customer satisfaction and revenue growth Company Description The Pullman São Paulo Ibirapuera is a premium hotel located near Ibirapuera Park, Av. 23 de Maio, and São Paulo’s most important neighborhoods. Our spaces are perfect for working, creating, and connecting—whether in our design apartments, at disruptive events, or in the vibrant life of our lobby. **Your inspiration will find new references in our art.** Beyond an inspiring experience, this is the place to feel completely at ease at all times—be it for a business meeting, a dinner with friends, or even a stroll through the park—making it ideal for those who wish to feel at home anywhere. **Our World is Your Playground!** Job Description Oversee the operation of food and beverage outlets, ensuring service quality and driving improvements in revenue and customer satisfaction. Qualifications Collaborative Entrepreneurial Facilitator Positive orientation Team development and empowerment Customer focus Team leadership Communication Team facilitation Proactivity Discretion Assertiveness Flexibility Organization Interpersonal relationships Conflict management Sense of priority Persistence Additional Information Important Skills: Advanced/Fluent English Experience in customer service Proficiency in microcomputing as a user Self-development Self-management Problem solving Decision making Strategic vision and analysis Business knowledge Business planning and continuous improvement Sensitivity Initiative/Autonomy Persuasion Negotiation Numerical aptitude Strong communication and oral expression Emotional balance. Contemporary elegance Attention to detail/Care Creativity Motor coordination Knowledge of luxury/upscale products and services