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Technical Support Specialist

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Responsible for providing technical support to platforms and users, analyzing operational issues, and delivering phone-based support while understanding technical requirements. Key Highlights: 1. Technical support for users and platforms 2. Analysis of operational issues 3. Phone-based support for technical needs Desirable: Technical education in computer science; basic knowledge of hardware, software, and telephony equipment; familiarity with TCP/IP. Responsible for first-level support to the company's platforms and users; analyze operational problems; provide telephone support; understand technical requirements of requested services; perform duties according to technical knowledge relevant to the service. Minimum Education: High School (Secondary Education) * Meal Voucher, Transportation Voucher * Health and dental insurance * Life insurance, university partnerships, Gympass, and career development plan

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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