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Also carries out **installations of specific applications**, following defined procedures, and performs **basic checks of network infrastructure and cabling**.\n\n\nFurthermore, registers, tracks, and resolves tickets in **ticket management systems**, develops **technical procedures for resolving recurring incidents**, and keeps the **knowledge base updated**, contributing to standardization and continuous improvement of support services.\n\n\n What we offer:\n\n\n Salary: R$ 2.400,00\n\n\n️ Meal Allowance: R$ 30.00 per workday\n \n\nTransportation Allowance\n\n\n️ GoGood\n\n\n Health Insurance\n\n\n️ Life Insurance\n\n\n SESC Benefits Program\n\n **Do you fit the profile?**\n\n\n \n\nMinimum Education Level: Undergraduate Degree","price":"R$2,400/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706038000","seoName":"support-analyst-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/support-analyst-i-6485837287808312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4081444b-226b-4308-8a2b-94ba1fc1eb1c","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Taboão da Serra,São Paulo","unit":null}]},"addDate":1766706038110,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6485837289369712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst - Mid-Level","content":"**About IT UNIVERSE**\n\n\nWe are a reputable IT company with over 15 years of history in the market. As an IT solutions integrator with a broad portfolio of products and services, we serve enterprises of all sizes and operate in Brazil, the United States, and Mexico.\n\n**What guides us?**\n\n* Happiness — Promoting happiness within our company is our daily mission. Happy people live longer, are more optimistic, and perform better at work. Happiness drives results.\n* Viewing our clients, partners, and colleagues as the primary drivers of project success and company growth.\n* Ethical relationships bring prestige and recognition—the greatest assets a company can possess.\n* We consistently deliver the best possible customer service experience.\n* Pursuing new technologies is an everyday effort. Keeping pace with market evolution is key to delivering excellence.\n\n \n\n**Responsibilities and Duties** \n\n* Providing on-site technical support for hardware and software equipment;\n* Applying ITIL practices and processes;\n* Knowledge of monitoring tools;\n* Knowledge of ITSM and incident management;\n* Knowledge of backup solutions;\n* Oversight and control of governance services, contracts, and third-party service providers;\n* Administration of TCP/IP, LAN, and WAN networks;\n* Management of file services and permissions;\n* Management of print and directory services;\n* Control and management of IT, telephony, and equipment assets;\n* Advanced troubleshooting of infrastructure incidents and performance issues; Level 2 and Level 3 support for critical incidents (e.g., internet outage from link provider);\n* Management of servers in hybrid environments;\n* Basic-level firewall support;\n* Support for Windows Server 2016/2019;\n* Telephony support, including dispatching technicians for telephone device replacement or configuration;\n* Support for software, applications, and legacy corporate systems (intermediate level, excluding specialized systems such as SAP, Oracle, etc.);\n* IMAC activities (Installation, Move, Add, Change, and Removal) for hardware and software;\n* Installation of approved software;\n* Support for production environments comprising desktops, monitors, notebooks, mobile devices, network devices, printers, scanners, plotters, VoIP equipment, WiFi, and video conferencing equipment;\n* Monitoring local communication, printing, and networked system services; resolving issues; and escalating incidents reported via monitoring systems, users, or vendors;\n* Maintaining confidentiality of sensitive and/or classified information documents;\n* Performing basic hardware, software, and telephone installations and configurations;\n* Performing preventive/corrective maintenance on IT equipment.\n\n \n\n**Requirements and Qualifications** \n\n* Bachelor’s degree completed or in progress in Computer Science, Computer Engineering, or related field;\n* Experience configuring and maintaining Cisco switches and Fortinet firewalls;\n* Knowledge of networking protocols, including TCP/IP, DNS, DHCP, VLAN, VPN, BGP, LOAD BALANCE, FAILOVER, WEB FILTER, PROXY;\n* Knowledge of operating systems: Windows Server 2012 through 2019, Linux CentOS, Debian, and Ubuntu;\n* Virtualization environments: VMware, Hyper-V, and Cloud (AZURE);\n* Backup tools: Veeam and CommVault;\n* Ability to troubleshoot network issues and prioritize incidents effectively;\n* Networking certifications such as CCNA, CCNP, Network+, or similar are welcome;\n* Proactive, dynamic, and flexible;\n* Intermediate English.\n\n \n\n**Additional Information** \n\nHealth Insurance;\n\n\nDental Insurance (Optional);\n\n\nGympass / Wellhub (a health and wellness platform offering access to gyms and/or online workouts);\n\n\nMeal Voucher and Transportation Voucher—benefit card accepted by thousands of establishments;\n\n\nPharmacy Benefit Program;\n\n\nMonthly 1:1 Feedback between leader and team member—to foster a transparent, high-performance culture. We discuss development and give/receive feedback to build lasting relationships;\n\n\nIDP — Individual Development Plan: jointly built by leader and team member to support professional growth;\n\n\nTraining programs (individual and team-based);\n\n\nLeadership Development Program (LDP): encouraging the development of future leaders.\n\n \n\nA relaxed environment, colleagues who may become your friends, unlimited coffee,\n\n\nnumerous benefits, inspiring leaders, and diverse training opportunities to advance your professional career.\n\n \n\nAnd there’s more! In addition to working at our headquarters, you’ll also have opportunities to work at our clients’ sites. ;)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706038000","seoName":"infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/infrastructure-analyst-6485837289369712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6c088ec7-383f-4e8b-8b2f-f9c95dd6b238","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766706038232,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6485837292595312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst","content":"Job description\n \n \n\nJoin Amaris Consulting and become part of an international and dynamic team, contributing to the management and continuity of IT infrastructure services. In this role, you will interact with various teams and partners to ensure operational excellence aligned with corporate policies and processes.\n \n \n\nResponsibilities\n \n \n\nManage ITIL processes for Incident, Problem, Change, and Crisis Management, as well as communication with business areas, ensuring application of the defined methodology\n \nSupport management of contracted SLAs, identifying opportunities for process improvement to reduce incidents and enhance business support\n \nSupport management of infrastructure component operations, aiming to maintain service availability and quality\n \nSupport IT demand planning, ensuring governance of processes and visibility for all stakeholders\n \nAnalyze, consolidate, and validate technical documentation, proposing improvements and ensuring compliance with global policies\n \nManage asset inventory control through data collection tools, ensuring feedback to requestors regarding costs and requirements\n \nAct as a technical/functional reference in IT infrastructure, performing risk analyses, impact assessments for projects, and leading cross-functional teams\n \nDirectly participate in the Change Management process, applying controls to ensure service availability and quality\n \nSupport global initiatives and project teams by defining technical and functional standards, best practices, and sharing risks\n \nSupport the information security team by implementing agreed-upon definitions in projects and security committees\n \nSupport global and regional IT infrastructure initiatives, aligning new functionalities and improvements with the current environment and budget\n \nSupport operational management of IT contracts through performance reports, usage reports, and management meetings\n \nSupport IT infrastructure projects by participating in governance meetings and sharing information for project transitions\n \nGenerate technical support documents, process mapping and design, management presentations, and status reports\n \n \n\nAbout you\n \n \n\n**Academic background:** Completed or ongoing Bachelor’s degree in Information Technology or related field\n \nRelevant experience in IT Infrastructure\n \nAdvanced/Fluent English\n \n**Tools / Software:** MS Project, Visio, Advanced Office, ITIL, network architecture (LAN, WAN, Wireless), Data Center architecture (physical and virtualized), server environments (Windows Server, basic Linux), VM (vCenter), virtual machine management, cloud computing (AWS, Azure, GCP)\n \n**Interpersonal skills:** Communication, teamwork, adaptability\n \n \n\nWhat we offer\n \n \n\nAn international community bringing together over 110 nationalities\n \n**An environment where trust is central:** 70% of our senior leaders began their careers at the entry level\n \nA robust training system via our internal Academy, offering over 250 modules\n \nA vibrant workplace with frequent internal events (afterworks, team buildings, etc.)\n \nStrong commitment to social responsibility, especially through the WeCare Together program\n \n \n\nDiversity and Inclusion: Amaris Consulting proudly fosters a workplace that promotes equal opportunity. We are committed to encouraging diversity and creating an inclusive environment. Therefore, we welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.\n \n \n\nWho are we?\n \n \n\nAmaris Consulting is an independent technology consulting firm providing guidance and solutions to enterprises.\n \nWith over 1,000 clients worldwide, we have been implementing solutions in large-scale projects for more than a decade—made possible by an international team of 7,600 professionals across 5 continents and in over 60 countries. Our solutions focus on four distinct business lines: Information Systems & Digital, Telecommunications, Life Sciences, and Engineering.\n \nWe are focused on building and nurturing a top-tier talent community where every member of our team can reach their full potential.\n \nAmaris is your “stepping stone” to crossing rivers of change, facing challenges, and successfully achieving all your goals.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706038000","seoName":"infrastructure-analyst-senior","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/infrastructure-analyst-senior-6485837292595312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b848cdcc-9cce-4d1c-a4c3-31b6b5267833","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766706038483,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6485837276646612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Infrastructure Analyst","content":"Description:\n* Bachelor's degree in Information Technology\n* Knowledge of computer networks (architecture, topologies, equipment)\n* Knowledge of cloud environments (Azure preferred)\n* ITIL experience\n* Supplier management experience\n* Project management experience\n* Advanced Spanish or English for meetings with colleagues and/or suppliers\n* Participate in projects requiring technical expertise, performing analyses, seeking improvements, and resolving existing requests.\n* Supplier management (follow-up, SLA monitoring, improvements)\n* Analyze new technologies for implementation, suggesting selection and evaluation criteria, and supporting the sizing of software/hardware resources to be used by the company.\n* Focal point for VIP customer service\n\n\n \n\n2512190202551836264","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706037000","seoName":"it-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/it-infrastructure-analyst-6485837276646612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"01d2944c-8718-44d3-8fd2-a3437a8669b0","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766706037237,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6485837283020912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Infrastructure Analyst","content":"2CX is a technology and Customer Experience (CX) specialist for the customer service market, being the first company to implement a 100% digital operation in the country and to develop robots with humanized voice.\n\n\nAre you passionate about Linux, networking, and infrastructure? We are looking for a proactive professional to join our technical team and ensure the stability of our operations!\n\n\n**Key Responsibilities:**\n\n\n* **Server Management:** Maintain server and network infrastructure operating at optimal performance;\n* **Virtualization:** Create and manage VMs (VMware/Xen), performing capacity and hardware analysis;\n* **Telephony:** Configure Telecom (E1 cards: Digium/Sangoma/Khomp) and SIP protocols;\n* **Cloud Computing:** Maintain secure AWS, Azure, or Google Cloud environments with a focus on cost optimization;\n* **Automation:** Develop scripts to optimize internal processes.\n\n**Requirements:**\n\n\n* Knowledge of Linux, PHP, and Networking;\n* Experience with Virtualization (VMware or Xen);\n* Knowledge of Telephony: Asterisk, wired telephony (ISDN and R2), and IP Telephony (SIP);\n* Experience with Cloud (AWS, Azure, or GCP) and migration practices;\n* Firewall rule configuration;\n* Availability to work from **Tuesday to Saturday**, during the night shift.\n\nIf you identify with this position and wish to join a pioneering company in its segment, send us your resume!!","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766706037000","seoName":"junior-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/junior-infrastructure-analyst-6485837283020912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4e832bcd-f55f-46e1-8cde-c51069491f64","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766706037735,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Profa. Anita Guastini Eiras, 25 - Jardim Zaira, Guarulhos - SP, 07094-010, Brazil","infoId":"6484630966080212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst Nr1 - Downtown","content":"Human Resources Consulting seeks an Infrastructure Analyst Nr1 professional in Guarulhos (Downtown).\n\n\nValor Potencial is a company focused on developing innovative solutions to maximize business performance. Its objective is to help companies identify and explore their growth potential.\n\n**Responsibilities:**\n\n\nConfiguration of WIFI equipment. Functionality, connectivity, registration, and login testing of WIFI equipment. Maintenance of WIFI equipment. Rollout of WIFI equipment on buses, terminals, or bus stops. Electrical testing of wiring harnesses, fuse holders, and fuses. Installation of WIFI equipment on buses or terminals. Assembly and maintenance of racks, controllers, antennas, and cable TV outlets. Photographic reporting. As-built documentation. Installation of links with fixed-line and radio telecommunications operators. Supervision, cabling, and installation of infrastructure. Technical visits for project implementation and maintenance. Structured network maintenance. Heatmap generation. Hotspot monitoring. 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Processing over 11 billion transactions annually, we are a benchmark in solutions that drive digital transformation in the market.\n\n\nWe offer a comprehensive portfolio of **software solutions**, serving financial institutions, enterprises, and fintechs seeking **innovation, security, and efficiency**.\n\n\nOur commitment lies in **technological excellence**, financial inclusion, and generating sustainable value for customers, employees, and partners—fostering a more connected and accessible ecosystem.\n\n \n\nRequirements: \n\nThe **TSI department** is responsible for supporting and maintaining internal systems, mapping business processes, and governing systems. We are seeking a **Senior Infrastructure and Systems Analyst (Protheus)** to join our team at Brazil’s largest software development company specializing in financial-market products—where we believe technological innovation inspires progress.\n\n**This role will be responsible for:**\n\n* Supporting Protheus in the Tax, Fixed Assets, Fiscal Ledger, Accounting, HR, and My HR modules;\n* Developing new routines in ADVPL;\n* Implementing new Protheus features, routines, and versions;\n* Gathering requirements from end users;\n* Supporting monthly closing activities;\n* Monitoring daily routines.\n\n **To be a \\#match for this position, candidates must meet the following mandatory requirements:** ***(describe here in detail)***\n\n* Completed undergraduate degree;\n* Experience developing in Protheus HR and Accounting modules;\n* ADVPL development experience;\n* Interaction with internal customers to understand and resolve issues.\n\n \n\nIMPORTANT: This opportunity is for hybrid work at Evertec Brasil’s offices in São Paulo.\n\n \n\n\nBenefits **So, does this resonate with you? 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Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6484374785037012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Support and Infrastructure Analyst – Bilingual","content":"We are seeking a bilingual Senior Support Analyst to provide technical support and maintain IT environments, ensuring infrastructure availability, stability, and performance, as well as delivering high-quality technical assistance to internal and external users and customers—including in English.\n\n\nThe professional will work hands-on, with autonomy to resolve medium-complexity incidents and engage directly with global teams and vendors.\n\n**Responsibilities:**\n\n* Provide Level 1 and Level 2 technical support to users, both on-site and remotely.\n\n\nHandle resolution of incidents and service requests related to:\n\n* Windows and Linux operating systems\n* Desktop, laptop, and peripheral hardware and software\n* LAN, WAN, Wi-Fi, and VPN networks\n* Perform troubleshooting for medium-complexity incidents.\n\n\nSupport infrastructure environment administration:\n\n* Active Directory (user, group, and permission management)\n* Microsoft 365 (Exchange, Teams, OneDrive, SharePoint – operational level)\n* Execute user and IT asset onboarding and offboarding activities.\n* Log, track, and close tickets using ITSM tools.\n* Collaborate with vendors and technical teams to resolve requests.\n* Support preventive and corrective maintenance activities.\n* Maintain up-to-date technical documentation and procedures.\n* Comply with ITIL processes and information security policies.\n* Communicate with users and customers in Portuguese and English.\n\n \n\nRequirements: \n\n* Prior experience as a Support or Infrastructure Analyst (mid-level).\n\n\nSolid knowledge of:\n\n* Windows (10/11) and basic Linux concepts\n* Networking: TCP/IP, DNS, DHCP\n* Active Directory\n* Microsoft 365\n* Experience with ticketing tools (ServiceNow, GLPI, Freshservice, Jira, or similar).\n* Advanced English proficiency for oral and written communication.\n* Strong analytical, organizational, and communication skills.\n\n\nDesirable:\n\n* Knowledge of cloud environments (Azure, AWS, or GCP).\n* Familiarity with virtualization technologies (VMware, Hyper-V).\n* Experience with basic scripting (PowerShell).\n* Certifications such as ITIL, Microsoft, CompTIA, or similar.\n\n**Additional Information:**\n\n* Compensation: R$ 4,000.00 (CLT).\n* Benefits: Meal and transportation allowances, medical and dental insurance, life insurance.\n* Working hours: 8:00 AM to 5:00 PM.\n* Work model: On-site.\n* Location: South Zone / São Paulo.","price":"R$4,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591780000","seoName":"senior-support-and-infrastructure-analyst-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/senior-support-and-infrastructure-analyst-bilingual-6484374785037012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"dd254d17-b993-4532-9075-3e86f1d45b27","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"highLight":["Level 1 and Level 2 Technical Support","IT Incident Resolution","Bilingual Communication (Portuguese and English)"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766591780080,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Even if you don’t meet all the job requirements, we still encourage you to apply. We’ll carefully review your profile considering all your qualifications.\n\n\nWhat we’re looking for:\n\n \n\n* Experienced professional in Field Service to perform installation, maintenance, and technical support of equipment/systems;\n\n \n\nYour day-to-day responsibilities will include:\n\n \n\n* Providing user support via telephone, remote, or in-person assistance, and registering incidents to enable analysis and resolution, escalating them to resolver teams when necessary;\n* Handling tickets related to operating systems, software, hardware, networks, and Microsoft Office Suite, as well as more technical requests concerning services, security, and products;\n* Investigating, diagnosing, and testing solutions before contacting the requester;\n* Interacting with clients at all hierarchical levels;\n* Supporting end users by assisting and resolving their questions related to support/infrastructure/systems;\n* Guiding users on current processes, policies, and procedures;\n\n\n \n\n2512140202201920058","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591780000","seoName":"10506851-junior-level-support-analyst-n2","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/10506851-junior-level-support-analyst-n2-6484374786624212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a5c5f087-6746-45af-9077-f72ead2ebe65","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"highLight":["User technical support","IT tools administration","In-person and remote assistance"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Osasco,São Paulo","unit":null}]},"addDate":1766591780205,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil","infoId":"6484279046310612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-level Support/Infrastructure Analyst","content":"Mid-level Support/Infrastructure Analyst\n\n\n100% On-site work\n\n\nLocation: South Zone, near Shop Morumbi – São Paulo – SP\n\n \n\n\nRequirements:\n* Equipment and peripheral inventory management.\n* Distribution and administration of corporate mobile devices (iPhones).\n* User, group, GPO, and RADIUS management in Active Directory.\n* Physical access control: registration, modification, and removal of authorized personnel in the web system.\n* Opening, handling, and tracking of IT service tickets.\n* Software license administration.\n* General IT and network support for employees and executive leadership.\n* Management of Intune, Defender for Endpoint, and Defender for Server.\n* Creation and maintenance of resources in Azure.\n* Organization of network folders, drive mappings, and printers.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766584300000","seoName":"analyst-support-infrastructure-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/analyst-support-infrastructure-mid-level-6484279046310612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a2f84bce-d233-4044-bce7-a11c160709cf","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"highLight":["100% On-site work","Management of Azure and Intune","Handling IT support and network tasks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"São Paulo,São Paulo","unit":null}]},"addDate":1766584300492,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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We seek a proactive profile with a sense of urgency, broad vision, and the ability to work dynamically and multitask.\n\n \n\nKey responsibilities:\n\n* Support corporate fleet management (basic control and monitoring).\n* Assist in third-party management and monitoring of suppliers and service providers.\n* Support area routines under supervision.\n* Assist in preparing and updating simple Excel reports for tracking indicators and operational performance.\n* Monitor field team requests.\n* Support monitoring of apprentices and interns.\n\n\nRequirements:\n\n* Bachelor’s degree completed in Administration, Civil Engineering, or related fields;\n* Valid driver’s license;\n* Knowledge of fleet processes and supplier management;\n* Intermediate-level Excel proficiency.\n\n\nInterested in this opportunity? Then join the largest company in Brazil!\n\n\n \n\nMinimum Education Level: Bachelor’s Degree \n\n \n\nDriver’s License Type: B \n\n \n\nWillingness to travel\n\n\n \n\n* Medical assistance\n* Dental assistance\n* Life insurance\n* Meal allowance\n* Transportation allowance\n* On-site meals\n* Profit-sharing\n* Basic food basket","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577765000","seoName":"facilities-analyst-infrastructure-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-ferraz-de-vasconcelos/cate-network-sys-admin/facilities-analyst-infrastructure-jr-6484195402918612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c91728c8-0622-45ba-bf2f-5169288df9d5","sid":"223ec7e1-8e50-4ea3-94cc-ddf271033d7b"},"attrParams":{"summary":null,"highLight":["Support fleet management","Assist in supplier management","Excel intermediate skills required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Osasco,São Paulo","unit":null}]},"addDate":1766577765852,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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