Route Development Manager I

Description

**About DHL** The logistics company for the world! Connecting People. Improving Lives. DHL’s specialized divisions offer an unparalleled portfolio of logistics services and solutions — from domestic and international parcel delivery and e-commerce shipments to air, ocean, and road freight services and end-to-end supply chain management. With over 400,000 employees across more than 220 countries and territories worldwide, DHL safely and reliably connects people and businesses, enabling global business flows. Certified as a Great Place to Work since 2022, we invite you to join our yellow machine! We are seeking a Route Development Manager I to participate in developing and ensuring implementation of the business development strategy to generate new/additional business, maximize profit, and increase market share within a defined geographic region — aligned with corporate strategy, financial objectives, and Group guidelines and policies. **Key Responsibilities:** * Contribute to developing the business development strategy, considering corporate strategy, financial objectives, and Group guidelines and policies. * Develop business development plans and budgets, including account management approaches and account plans for the designated geographic region. * Monitor revenue generation, profit/expense targets, and coordinate market, customer, and retention rate growth. * Plan and ensure new business development initiatives/operations and maximize DHL’s visibility among target prospects. * Lead the sales team to initiate and establish relationships with target prospects. * Conduct market studies and feasibility studies to assess market potential. * Identify new business development opportunities through market research, marketing initiative development, and other means. * Explore business development opportunities with government authorities and relevant stakeholders. * Identify, pursue, and acquire profitable commercial relationships with key customers. * Develop major business opportunities, conduct pre-proposal visits, and assist the technical team in preparing proposals. * Lead negotiations to win new customers and support the team in difficult negotiations to secure strategic sales. * Discuss with colleagues to communicate sales issues, business observations, prospect feedback, and other matters. * Understand key trends and developments impacting the business and identify needs for changes in business development plans. * Regularly enhance the quality or value of existing business development methods and techniques, and resolve problems that may not be clearly defined. * Persuade external parties — such as skeptical customers, institutions, etc. — who are reluctant to accept proposals, or where decision-making processes and standards are formalized and mandatory. * Supervise the team to achieve goals by assigning tasks, setting deadlines, reviewing deliverables, and supporting performance management. * Support recruitment, motivation, development, and training of team members. **Requirements:** * Bachelor’s degree in Business Administration, International Relations, International Trade, or related fields. * Advanced English proficiency. * Spanish is considered a plus. * Driver’s license category B is considered a plus. **Work Location:** Hybrid – São Paulo, SP **What We Offer You:** * Join a global, market-leading company. * Be part of a team with deep expertise in these segments who love what they do! * Career opportunities and development plans. * A work environment where you can be yourself. * Collaborate and learn as a team, sharing information and knowledge. * Become your best self within a culture built on openness, trust, and mutual respect. * Profit-sharing program (PLR), private pension plan, birthday day off, health insurance (Sul América), dental insurance, meal/voucher allowance, childcare assistance, and more. Join the yellow machine! A multinational renowned for its global commitments and initiatives in social responsibility and environmental goals. Through our Diversity & Inclusion Program, we advance a more inclusive culture — valuing every professional and believing in each individual’s potential.