Want to make a difference in the new economy and transform people and businesses to help them thrive? Join Cadastra! As a Salesforce Analyst, you will be responsible for project management, platform configuration, business rule mapping, and continuous improvement. The analyst will act as an Administrator and lead integrations with other systems to build a 360° user view. This position is hybrid (3 days per week at our São Paulo headquarters). **Responsibilities and Duties** **On the CRM team, you’ll face these challenges:** * Manage aspects related to users and licenses, roles, new profiles, and public groups; * Monitor user adoption and platform usage; * Develop and maintain integrations with other company tools and systems using APIs and integration tools; * Modify Salesforce configuration: automations, metadata, fields, page layouts, record types, custom settings, dashboards, and reports; * Map business processes; * Implement business requirements within Salesforce; * Provide user support and deliver training, serving as the primary point of contact for questions and requests; * Analyze platform data to identify improvement opportunities and generate insights for strategic decision-making; * Participate in platform implementation and enhancement projects, acting as a technical consultant and collaborating with other company departments. **Requirements and Qualifications** **What Cadastra expects from you:** * Solid experience with the Salesforce platform, working as an Administrator; * Advanced knowledge of Salesforce declarative features: Record-Triggered Flow, Scheduled Flow, Screen Flow, among others; * Knowledge of AgentForce; * Knowledge of DataCloud; * Knowledge of best practices in project management; * Knowledge of agile methodologies; * Ability to understand requirements across different business areas; * Ability to create documentation oriented toward project execution (e.g., flow diagrams, functional specifications); * Commitment to achieving team goals; * Agility in handling dynamic environments; * Passion for Salesforce Clouds; * Mandatory certification: Salesforce Certified Platform Administrator. **Preferred Qualifications:** * Hands-on experience with AgentForce; * Hands-on experience with DataCloud; * Advanced Salesforce certifications. **Additional Information** **What we offer:** * Meal and food allowance; * Health insurance; * Dental insurance; * Caju card; * Birthday day off; * Extended maternity and paternity leave; * Profit-sharing program (PPR); * Life insurance; * Childcare assistance; * Referral bonus; Transportation allowance * We are a global technology, strategy, marketing, and data services company, leading digital transformations and strategies for over 25 years—accelerating growth across both digital and physical channels for major enterprises. Hybrid by nature, we’re spread worldwide! We have over 900 employees across offices in São Paulo, Porto Alegre, and London—and many more Cadastrers (as we call ourselves here) working fully remotely. At Cadastra, we share one goal: transforming people and businesses so they can thrive. Over 400 brands across more than 15 industries—including Kopenhagen, Mitsubishi, Unilever, Uber, and many others—have trusted our work. **Our operations are organized into the following divisions:** * Business & Strategy * Commerce * Media Services * CRM & Customer Experience * Digital Performance * Data, Analytics & AI * Design & Creativity * Transformative Engineering * Influence & Content Marketing * Cloud Services The excellence of our work has been recognized through prestigious awards. In 2022, we led the ISG Provider Lens Martech report, won the Salesforce Partner Innovation Awards in the Marketing Consulting category, and were nominated for the Caboré Award. We also ranked on the Financial Times 2023 list of the fastest-growing companies in the Americas, among other achievements. Our growth goes hand-in-hand with building a more sustainable and inclusive world. For over eight years, we’ve been certified as a Great Place To Work, and diversity is a core pillar for us: 59% of leadership positions are held by women, and 19% of our professionals identify as LGBTQIAPN+. **COME SEE WHY THIS IS YOUR PLACE!** Want to continuously grow, collaborate as part of a team, and deliver real, high-impact results in the market? Join us! **Our Values:** * Courage to explore; * Efficiency to achieve; * Impact to resonate; * Learning to transform; * Partnership to innovate. **OUR CLT BENEFITS:** Meal and food allowance on FLASH card Remote work allowance on FLASH card Health insurance tailored to your location Dental insurance tailored to your location Birthday day off + amount deposited on FLASH card Extended maternity and paternity leave Profit-sharing program (PLR) Life insurance Childcare assistance Referral bonus Transportation allowance Clude | Health Platform Total Pass Partnership with Fecap — discounts of 10% to 20% on undergraduate, graduate, MBA, and master’s degree programs