Senior Software Engineering

Description

Job Summary: Take a leading role in evolving self-service solutions and digital experiences, delivering products with automation, scalability, and usability. Key Highlights: 1. Develop scalable and high-quality solutions on ServiceNow. 2. Promote DevSecOps culture and agile mindset. 3. Actively participate in innovative architectural decisions. Itaú is Brazil's most valuable brand, the best company to work for according to Great Place to Work, and Latin America's largest bank. We impact over 98 million customers daily across 18 countries. We are made of people, and we believe that having a team with plural origins, cultures, beliefs, experiences, races, disabilities, genders, sexual orientations, and generations broadens perspectives and contributes to an environment of respect and appreciation for differences. Take a leading role in evolving self-service solutions and digital experiences for end users. Deliver products with high levels of automation, scalability, and usability, promoting operational efficiency and satisfaction among internal customers. Squad Mission: Improve end-user support by offering self-service options, communication channels, automation, and intuitive interfaces. **Responsibilities and Duties** We are seeking a software engineering professional who wants to grow, learn, share, collaborate, and innovate—delivering value to all our customers. In this role, you will: * **Develop** solutions on ServiceNow, ensuring scalability, quality, and adherence to platform rules. * **Automate** support processes by creating workflows that increase efficiency and reduce manual effort. * **Integrate** systems using REST APIs, ensuring security and performance. * **Monitor and optimize** pipelines and interfaces, ensuring stability of critical solutions. * **Guide** teams and peers, disseminating best practices and preventing technical risks. * **Actively participate** in architectural decisions, proposing innovative and sustainable solutions. * **Collaborate** with Product Owners and designers to deliver intuitive, user-centered experiences. * **Promote** DevSecOps culture and agile mindset within the squad. **Requirements and Qualifications** * Focus on ServiceNow * AWS (API Gateway, EC2\) * REST integrations * Agile methodologies **Additional Information** **By becoming an ituber, you get\_** * Commuter Allowance * Meal Voucher (Restaurants) / Food Voucher (Supermarkets) * Health Plan (Itaú Health Foundation **or** Central Nacional Unimed) * Dental Plan (Odontoprev **or** Interodonto) * Life Insurance * Profit Sharing (PLR – Participation in Profits and Results, subject to bank performance) * Private Pension * Exclusive discounts on our financial products * Extended maternity and paternity leave * Daycare / Nanny Assistance (for parents) * Study Incentives * Wellhub or TotalPass * Access to Itaú Leisure Clubs (Guarapiranga / Itanhaém and São Sebastião) * \+ Additional benefits you may learn about during the process Learn more about our culture: https://www.itau.com.br/relacoes\-com\-investidores/noticias/cultura\-itubers\-e\-nosso\-novo\-conjunto\-de\-valores/ * We encourage applications from people with disabilities for all positions; therefore, feel free to apply to roles marked as exclusive or non-exclusive for people with disabilities. We are committed to inclusion and value diversity. **\#JoinItaú \#BeAnItuber** We are Brazil’s **largest private bank** by market value and the **most valuable brand in Brazil**, valued at **R$46.9 billion**, according to the Interbrand 2024 ranking. We are also the company that has most consistently **developed careers in Brazil**, ranked #1 by LinkedIn Top Companies for 7 consecutive years, and have received the award for **Best Internship Programs 2024** by CIEE. With the largest product portfolio in the sector nationwide—and through our brands and commercial partnerships—we offer a wide range of career opportunities across diverse specialization areas, all guided by a powerful purpose: **delighting our customers by delivering exactly what they need, when they need it!** Today, we have a team of over 90,000 collaborators (the itubers) spread across Brazil and abroad, present in 18 countries.