BRA IT Assistant - Chatbot (SSD) - Person with Disability

Description

Job Summary: First-level support via CHATBOT for microcomputing, at a global and strategic company, with access to high-impact projects. Key Highlights: 1. First-level support via CHATBOT 2. Global visibility and high-impact projects 3. An environment that values talent, excellence, and innovation BRA IT Assistant \- Chatbot (SSD) \- Person with Disability Country: Brazil **\#WHO WE ARE** We are Santander Serviços Digitais Brasil, a global, innovative, and strategic company created to accelerate the bank’s digital transformation. Here, we are responsible for technology solutions, processes, and operations that support and enhance the business, always leveraging a modern, automated, and integrated platform connected to Santander’s global teams. Joining our team means gaining global visibility, accessing high-impact projects, and growing in an environment that values talent, excellence, and continuous innovation. Join us and become a protagonist of this transformation. We have an opening for you to become an IT Assistant (PCD). **Your role here will be:** First-level support via CHATBOT for microcomputing. **Essential Requirements:** Windows Operating System; Computer Networking; Office 365; Microsoft Services (Active Directory, SCCM); Virtualization Environments (Azure, VMware\\Hype\-V\\Citrix); Email Services on-premise, cloud, and hybrid (Exchange and Office 365\); Office Suite (reports; dashboards); **Desirable Requirements:** Knowledge of ServiceNow; **Work Location:** Geração Digital \- Av. Interlagos, 3501 \- Interlagos, São Paulo \- SP **\# BENEFITS:** ➡️ Meal allowance; ➡️ Health insurance; ➡️ Dental insurance: Basic and intermediate plans; ➡️ Transportation allowance; ➡️ Flexible Vacation: 24 working days of vacation, divisible into up to 6 periods; after every 2 months worked, you can already enjoy 4 working days; ➡️ Birthday Day Off; ➡️ PPG; ➡️ Gym partnerships: Wellhub, Totalpass; ➡️ Training platforms with over 100,000 courses; ➡️ Career paths for your professional development; ➡️ Flex Learning: Exclusive study incentive for High-Performance employees; ➡️ Childcare allowance; ➡️ Nascer Program and Extended Paternity Leave; ➡️ Life insurance; ➡️ Nascer Program; ➡️ Be Healthy \- Program encouraging healthier habits for all; ➡️ PAPE \- Specialized personal support program; **\#LI\-Hybrid** **\#support \#chatbot \#windows**