Description
Company Description
We are a company that values teamwork, as collaboration enables us to learn and achieve outstanding results. We welcome and value ideas that positively transform our realities.
**Our Commitment to Diversity & Inclusion:**
*Diversity & Inclusion at Accor means welcoming everyone and respecting their differences, prioritizing only qualities and skills when expanding employment and development opportunities.*
*Our ambition is to provide purpose-driven employment, a welcoming culture, excellent working conditions, and foster the development of all individuals—including persons with disabilities.*
*Please do not hesitate to inform us of any specific needs you may have so that we can take them into account.*
**Why work for Accor?**
*We are much more than a global leader. Be welcome just as you are—and find a job and a brand that truly reflect your personality.*
*We support your daily growth and learning, ensuring your work brings purpose to your life, enabling you to explore Accor’s limitless possibilities throughout your journey with us.*
*By joining Accor, every chapter of your story is yours to write—and together, we can imagine tomorrow’s hospitality.*
**Do what you love, care for the world, dare to challenge!** ツ
Job Description
You will be responsible for **supervising and supporting housekeeping and cleaning activities in guest rooms and public areas**, ensuring services are delivered with quality, organization, and full compliance with brand standards and established procedures.
**Responsibilities:**
* Supervise and assign tasks to the **housekeeping team**, based on occupancy and schedule;
* Monitor and inspect the **cleaning and preparation of guest rooms and service areas**.
* Manage **cleaning supplies and maintenance requirements for guest rooms**.
* Support **team training** and ensure standardization of housekeeping services.
* Manage **lost and found items, floor keys, and administrative routines within the department**.
The ultimate goal is to **ensure quality and standardization of housekeeping services**, contributing to guest satisfaction and hotel operational efficiency.
Qualifications
* Completed Bachelor’s degree, preferably in **Hospitality, Tourism, or related fields**;
* **Experience in the hospitality industry**, preferably in housekeeping;
* Knowledge of **guest room and public area cleaning and preparation routines**;
* Familiarity with **equipment handling, cleaning products, and use of PPE**;
* Profile: **organized, communicative, detail-oriented, and team-focused**;
* Basic knowledge of **computer applications (Microsoft Office)**; prior experience with **Accor is an advantage**.
Additional Information
* **Work schedule: 6 days on, 1 day off**
* **Working Hours:** 3:00 PM to 11:10 PM
**What we offer:**
* **Flex Ticket (R$818.00\)**
* Health Insurance (Amil, co-payment system)
* Dental Insurance (optional enrollment)
* Life Insurance
* Transportation Benefit (all necessary passes)
* PPR (Profit-Sharing Program)
* Pharmacy Reimbursement (50% reimbursement of medical expenses)
* Heartist Rate (discount for employees staying at Accor brand hotels)
* **All our positions are also open to persons with disabilities (PCD).** If you identify with this profile and wish to join Accor, you are warmly welcome!