Description
Job Summary:
Professional responsible for collecting payments from delinquent customers, negotiating payment terms, and tracking the status of Service Orders.
Key Highlights:
1. Previous experience in collections
2. Strong communication and negotiation skills
3. Ability to work under pressure and meet targets
Collections Assistant Position Description:
* Collect payments from delinquent customers
* Upload and organize customer database for collections
* Negotiate payment terms
* Maintain active contact with debtors (WhatsApp/phone)
* Route Service Orders (SO)
* Track and update SO status
Responsibilities:
* Ensure contact and follow-up with delinquent customers
* Accurately record interactions and negotiations
* Support monitoring and progress of Service Orders
Requirements:
* Previous experience in collections
* Strong communication and negotiation skills
* Ability to work under pressure and meet targets
* Completed high school