Job Summary: We are seeking a Senior UX Manager with strategic vision and a disruptive mindset to lead user experience in post-sales and design ops, driving the UX strategy in Brazil. Key Highlights: 1. Strategic UX leadership in Decolar’s fastest-growing market. 2. Regional impact on millions of users across Latin America. 3. Continuous professional growth and development opportunities. **About Decolar** Decolar is the leading travel technology company in Latin America and part of Prosus, one of the world’s largest technology and internet groups. Prosus operates in over 90 markets globally, investing in companies that improve people’s lives through technology—from e-commerce and fintech to education and food delivery. At Decolar, we combine the best of two worlds: the dynamism and agility of a regional company with the backing and scale of a global ecosystem. This enables us to continuously innovate, integrate generative AI into our solutions, and deliver unique experiences to millions of travelers across the region. Here, we don’t just build products—we build the way people travel, connect, and discover the world. If you’re looking for a place where your impact is real, challenging the status quo is the norm, and innovation is in our DNA, this is your place. *Travel transforms you; working at Decolar does too.* **About the Role** We are looking for a Senior UX Manager with strategic vision, strong leadership, and a disruptive mindset to lead user experience across two critical business areas: post-sales and design ops—and to drive the UX strategy in Brazil, our fastest-growing market and the territory where we test our newest and most creative ideas. You will lead a team of 15 people (directly and indirectly), distributed between Buenos Aires and São Paulo, advancing a strategic UX vision aligned with business goals and focused on delivering real value to users. Brazil is not just another market—it’s our innovation lab, where the best ideas become reality. This role is pivotal in defining the future of how we design experiences across the region. We’re not looking for someone who maintains the status quo. We’re looking for someone who challenges it. **Key Responsibilities** ✈️ Strategic UX Leadership in the Brazil Tribe: Define and execute the UX strategy for Brazil—the fastest-growing market for Decolar and the epicenter of innovation and experimentation. Serve as the UX reference in the territory, leading creative and disruptive initiatives that later scale to other markets. Collaborate with local stakeholders (Product, Commercial, Tech, Marketing) to align design vision with business objectives. ✈️ Post-Sales Product: Lead the user experience for the post-sales product, ensuring travelers have a seamless, clear, and efficient experience at every stage of their journey. Manage the design of tools for post-sales operations, optimizing internal and external processes that directly impact customer satisfaction. Implement user-centered solutions that reduce friction, improve operational efficiency, and generate value for both customers and the business. Design Operations & Design System: Lead the strategy and execution of Design Ops—optimizing processes, tools, and workflows to manage and evolve Design, ensuring quality and scalability of the UX team. System, ensuring consistency, quality, and efficiency in the regional product experience. Implement continuous improvements in how design teams work—breaking down barriers and driving structural change. ✈️ Cross-Functional Team Leadership: Lead a team of 15 people (directly and indirectly), distributed between Buenos Aires and São Paulo—including designers and content specialists, Design Ops experts, and technical professionals. Foster a culture of continuous feedback, collaboration, and constant learning. Act as mentor and guide for the team, accelerating their professional and technical growth. ✈️ Strategic Vision: Challenge and transform how work is done—questioning established processes and proposing innovative solutions. Manage key stakeholders in Brazil and Argentina, aligning visions and reaching consensus in complex environments. Make decisions grounded in data, iteration, and experimentation. **What We’re Looking For?** *Experience & Seniority:* Proven experience leading design teams in tech companies. Technical executive-level proficiency: You need not be a hands-on designer, but you must deeply understand technical processes and design system management. Prior experience in B2B, SaaS, digital platforms, or complex products is a plus. Experience managing remote or geographically distributed teams (desirable). *Mindset & Culture:* Change agent: You do not settle for the status quo. You challenge processes, propose improvements, and execute with conviction. Growth mindset: You know how to give and receive feedback—and use it as a tool for continuous learning and improvement. Inspiring leadership: You build trust, empower your team, and lead by example. Collaborative mindset: You feel comfortable working with multifunctional teams (Product, Tech, Commercial, Marketing, Operations). Innovative mindset: You’re passionate about testing new ideas, experimenting, and learning quickly. **Technical Skills:** Deep knowledge of Design Systems, Design Ops, and collaborative design tools (Figma, Sketch, etc.). Ability to structure robust, scalable technical processes. *Bonus:* Familiarity with the Brazilian market and/or experience working in LATAM regional teams. Experience in post-sales, customer service, operations, or transactional products is highly valued. Experience in e-commerce, marketplaces, or high-volume transactional platforms. Spanish fluency (desirable for regional coordination). **What We Offer?** Innovation culture: Join Decolar backed by Prosus—with access to cutting-edge technology and global resources. Regional impact: Your work will impact millions of users across Latin America—with special focus on Brazil, our fastest-growing market. Distributed team: You’ll lead talent in Buenos Aires and São Paulo, with remote flexibility. Innovation lab: Brazil is where we test our most creative and disruptive ideas before scaling them regionally. Professional development: Opportunities for growth, continuous learning, and mentoring from experienced leaders. Diverse and collaborative team: You’ll work alongside passionate, talented, and committed people transforming the industry. *Travel transforms you; working at Decolar does too.* Join the \#EquipeD! ✈️ We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.