Description
Job Summary:
A corporate systems support and maintenance professional focused on SAP Business One, responsible for analysis, diagnosis, incident resolution, and requirement gathering.
Key Highlights:
1. Work with SAP Business One and SAP HANA
2. Analyze and resolve incidents in corporate systems
3. Gather requirements and propose systemic solutions
**Description and Responsibilities:**
**Working Hours:** Preferably business hours
**Level:** Professional
**Employment Type:** Service Provider \- PJ **Responsibilities:**
* Provide support, maintenance, and sustainment for corporate systems, with focus on SAP Business One
* Analyze, diagnose, and resolve incidents and issues related to systems
* Gather requirements from business areas, understand needs, and propose systemic solutions
* Perform queries, analyses, and validations on SAP HANA and Microsoft SQL Server databases
* Create, adjust, and optimize queries, reports, views, and procedures to support operational and managerial activities
* Support integrations among corporate systems, APIs, add\-ons, and satellite tools
* Participate in functional and technical specifications for enhancements and customizations
* Support user acceptance testing, functional testing, and validations with end users
* Document processes, business rules, system workflows, and implemented solutions
* Collaborate with internal teams and vendors to evolve systems
* Contribute to continuous improvement of processes and system governance
* Support administrative, financial, tax, procurement, inventory, and sales processes as required by business needs
**Requirements:**
* Degree in Systems Analysis and Development, Information Systems, or related fields;
* Experience as a Systems Analyst, Systems Support Analyst, or similar roles;
* **Experience with SAP Business One;**
* Knowledge of SAP HANA database;
* Experience with Microsoft SQL Server;
* Proficiency in SQL queries, creation and analysis of queries, views, and stored procedures;
* Experience in incident analysis, root cause identification, and user support;
* Experience in requirements gathering and translating business needs into systemic solutions;
* Knowledge of functional and technical documentation;
* Experience with system integrations.
**Preferred Qualifications**
* Experience with SAP Business One on HANA environment;
* Knowledge of add\-ons;
* Experience with API-based, service-based, or middleware tool integrations;
* Knowledge of tax processes, such as NF\-e, NFS\-e, taxes, and tax regulations;
* Experience with business processes in finance, procurement, sales, inventory, and billing;
* Experience with management reports and KPIs;
* Knowledge of best practices in governance, continuous improvement, and system sustainment.
**Benefits:**
No benefits provided