Description
Job Summary:
A professional responsible for ensuring customer service quality and responsiveness, promoting products/services, and coordinating the technical reception.
Key Highlights:
1. Ensure customer service quality and responsiveness
2. Coordinate the technical reception department
3. Handle customer complaints and promote solutions
**Description:**
Ensure customer service quality and responsiveness; Promote product and service offerings; Coordinate the technical reception department; Monitor customer satisfaction indicators and drive goal achievement; Manage the service scheduling roster and direct customer interactions; Monitor service order issuance; Handle customer complaints and promote solutions; Ensure optimal presentation of the technical reception area; Maintain pricing policies, discounts, and payment terms;
**Compensation Notes:** Not disclosed