**Description:** 1\. Provide supervised assistance to clients regarding equipment operation, delivering technical support, guidance, and on-site service via phone calls and scheduled visits for preventive, corrective, and predictive maintenance, as well as software updates. 2\. Assist technicians in the installation of machines and equipment at client sites. 3\. Analyze issues with machines and equipment, suggesting part replacements. 4\. Suggest improvements to Mechanical and Electrical Engineering departments, respecting the limits of their scope of action. 5\. Carry out scheduled customer visits, completing the RAT (Technical Assistance Report) with all required information. **Compensation Notes:** Not informed