Store Attendant

Description

Job Summary: We are seeking a diligent Store Attendant to conduct sales of products and services, monetize the customer base, and retain customers during cancellation processes. Key Highlights: 1. Engage in sales and customer service to ensure customer satisfaction 2. Perform mobile telephony activation and support, as well as Brisanet services 3. An environment that values personal and professional development We are looking for a **Store Attendant** to sell Group Brisanet products and services according to customer and company needs. Additionally, to monetize a customer base and retain customers during cancellation processes. If you are a conscientious professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you! Let’s set sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of Group Brisanet; * Prepare reports, forms, or spreadsheets as requested; * Update departmental performance indicators when necessary; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and under leadership direction; * Sell Group Brisanet products and services according to customer and company needs; * Train new colleagues and cover for colleagues’ vacations across other stores, as needed; * Monetize a customer base and retain customers during cancellation processes; * Perform mobile telephony activation and support; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring customer satisfaction; * Schedule installations and configure services; * Process plan transfers, registration updates, information updates, and due date changes; * Maintain store organization and ensure proper operation of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, proper closing of doors and windows, and accurate system logging—to guarantee environmental integrity and operational continuity. **Requirements and Qualifications** * Completed high school education; * Proficiency in sales techniques and customer service; * Basic mathematics skills; * Knowledge of sales methodology and negotiation. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Dependent PCD Assistance; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará State. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.