Description
Job Summary:
Opportunity for professionals passionate about iGaming and gaming, with a customer service orientation and expertise in resolving technical and transactional issues.
Key Highlights:
1. Customer support to assist users and resolve technical issues
2. Focus on professional development and career planning
3. Emphasis on employee quality of life and well-being
**Why not go all-in on a new career opportunity?**
**If you're passionate about iGaming, love games, and have a customer service-oriented profile, this is your chance!**
**\#JoinTP**
**Responsibilities and Duties:** Provide customer support to clarify user inquiries, assist with transactions, and resolve technical issues.
**Salary:** BRL 1,518.00 \+ Benefits \+ Career Plan
**Working Hours:** Multiple shifts \- including overnight
**Schedule:** 6 days on / 1 day off (rotating days off) \| 6h20 daily shift
**Employment Type:** On-site \| Work location: São Gonçalo do Amarante Campus \- RN
**What We’re Looking For (Requirements):**
Must be of legal age;
High school diploma completed;
Availability to work at the São Gonçalo do Amarante/RN campus;
Basic computer and MS Office skills;
Customer service experience preferred.
**At TP, well-cared-for people deliver extraordinary results!**
We are a market reference in benefits—and for good reason. Here, we value quality of life, professional development, and employee security.
Discover some of the differentiators that make TP an outstanding place to work:
**Professional Development**
* Language Program: available to all employees.
* Internal Promotions: we encourage growth from within!
* JUMP Career Plan: advance to your next step in just 3 months.
* Educational Partnership: up to 50% discount to support your development.
**Financial Benefits**
* Differentiated PLR (Profit-Sharing Bonus) – we recognize and reward your performance.
* Meal voucher and food voucher.
* Fuel voucher (for overnight shifts).
* Bullla Card: salary advance and payroll-deducted loans.
* Life Insurance and Funeral Assistance: peace of mind for you and your family.
**Health and Quality of Life**
* TotalPass: quality of life and access to a network of gyms.
* Health Plan including dependents – we care for those you love.
* Daycare Assistance: up to the child's first 60 months, supporting parents.
* Quality of Life Program: physical, mental, social, and financial well-being.
**All our positions are inclusive and open to People with Disabilities.**
Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses.
Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle.
**Thank you for your interest in joining TP—we wish you good luck!**