Store Attendant

Description

Job Summary: We are seeking a Store Attendant to conduct sales and customer retention, with a focus on delighting customers and demonstrating ownership. Key Highlights: 1. Sales and retention of Brisanet Group products and services 2. Customer service and support, ensuring satisfaction 3. Maintaining store organization and proper functioning of equipment We are looking for a **Store Attendant** to sell Brisanet Group products and services according to customer and company needs. In addition, to monetize an existing customer base and retain customers during cancellation processes. If you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Prepare reports, forms, or spreadsheets as requested; * Update area performance indicators when required; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Sell Brisanet Group products and services in accordance with customer and company needs; * Train new employees and cover colleagues’ vacations across other stores, as needed; * Monetize an existing customer base and retain customers during cancellation processes; * Activate and provide support for mobile telephony; * Open and monitor repair tickets when necessary; * Provide customer service and support, ensuring satisfaction; * Schedule installations and configure services; * Process plan transfers, registration changes, information updates, and due date modifications; * Maintain store organization and ensure proper functioning of equipment and work materials; * Open and close the store according to the schedule defined by coordination, ensuring compliance with all company-established security procedures—including full equipment verification, correct closure of doors and windows, and proper system logging—thereby safeguarding the environment and operational continuity. **Requirements and Qualifications** * Completed high school education; * Skills in sales techniques and customer service; * Basic mathematics; * Sales and negotiation methodology. **Preferred qualifications:** * Currently pursuing a bachelor’s degree in Administration, Commercial Management, or related fields; * Proficiency with Google tools (Sheets, Docs). **Additional Information** * A workplace culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A flat and hierarchical structure—meaning you are the protagonist of your own career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Up to 60% discounts at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.