Job Summary: An agile and communicative professional to support commercial activities, ensuring efficiency in sales processes and customer service. Key Highlights: 1. Sales team support and commercial documentation management 2. Customer relationship management and internal department integration 3. Performance indicator monitoring and reporting We are seeking an agile, communicative professional with a strong sense of organization to support commercial activities, ensuring efficiency in sales processes, customer service, and internal department integration. This person will be responsible for: Executing administrative support tasks for the commercial area, including meeting the information needs of the sales team and accelerating related processes. **Sales Team Support** * Assist in preparing and sending commercial proposals, ensuring compliance with technical and contractual requirements. * Perform product and service quotations, supporting the commercial team in developing competitive solutions. * Accompany technical visits and inspections at customer sites, providing support in gathering project-related information and clarifying details. **Commercial Documentation Management** * Receive and organize documentation required for sales processes, such as certificates, reports, receipts, and invoices. * Issue payment slips, invoices, and correction letters according to contractual terms and approved requests. * Perform digital signatures on various documents and maintain organized, accessible file archives. **Customer Relationship and Post\-Sales** * Contact customers to send or regularize pending documentation. * Monitor product and service deliveries, ensuring adherence to deadlines and avoiding contractual penalties. * Send documentation to suppliers for credit release and monitor overdue account resolution and bill protest proceedings. **Indicator Monitoring and Reporting** * Populate systems and spreadsheets with proposal, revenue, and sales commission data. * Generate biweekly collections reports and track the status of open proposals. * Complete and submit commercial performance spreadsheets for analytical meetings. **Internal Department Integration** * Collaborate with project, finance, legal, and logistics departments to ensure smooth commercial operations. * Request materials and supplies needed to execute approved proposals. * Monitor task and project closures, ensuring all stages are properly recorded and communicated. **What We Value** * **Excellence:** we deliver quality in everything we do. * **Continuous Development:** we pursue constant improvement. * **Problem-Solving Ability:** we resolve issues quickly and effectively. * **Proactivity:** we anticipate needs and act before being asked. * **Ownership Mindset:** we take full responsibility for our deliverables. * **Discipline:** we rigorously follow processes, deadlines, and standards.
João Silva
Indeed · HR
João Silva
Indeed · HR
