Renner - Store Security Officer

Description

Job Summary: The Store Security Officer at Lojas Renner is responsible for ensuring safety and protecting company assets, thereby contributing to an enchanting customer experience and a harmonious work environment. Key Highlights: 1. Ensure store safety and asset protection 2. Prevent losses, thefts, and accidents within the store environment 3. Guarantee the safety of customers, visitors, and employees We are looking for a **Store Security Officer** to join our outstanding Lojas Renner team! The **Store Security Officer** is responsible for ensuring store safety and safeguarding company assets, thus enabling customers to enjoy an enchanting experience. **Responsibilities and Duties** * Greet customers, especially at the store entrance, always with a smile; * Operate the closed-circuit television (CCTV) system; * Conduct checklists to identify and resolve irregularities in fire-fighting equipment and loss-prevention equipment, ensuring the safety of customers, visitors, and employees; * Ensure security procedures for employee and third-party team entry and exit; * Report all cases of discrimination, prejudice, harassment, and physical or verbal aggression witnessed or reported; * Foster a positive work environment by promoting harmonious and respectful relationships among all employees and customers; * Prevent product damage and theft through preventive measures established in internal policies and manuals; * Prevent accidents and incidents in the store environment through measures established in internal policies and manuals; * Provide necessary assistance in case of accidents. * Greet customers, especially at the store entrance, always with a smile; * Assist in-store and verify product authenticity with the company; * Activate electronic scales arriving at the marketing department, presenting products and their prices to the sales representative; * Restock merchandise, verifying inventory accuracy against available items; * Assist customers in selecting merchandise; * Assist customers in selecting merchandise according to the purchasing department’s guidelines, when required; * Support monthly store inventory, when necessary. **Requirements and Qualifications** * Completed high school education; * Strong communication skills; * Affinity with the retail store environment; * Interest in the described activities and focus on maintaining overall well-being of people and environments; * Demonstrated empathy; * Interpersonal confidence, with ability to communicate clearly and assertively; * Receptive and flexible personal presentation; * Proficiency with digital tools. * Completed high school education or incomplete higher education; * Strong communication skills; * Affinity with the retail store environment; * Interest in organization-related activities and maintaining overall well-being of people and environments; * Demonstrated empathy; * Interpersonal confidence, with ability to communicate clearly and assertively; * Receptive and flexible personal presentation; * Proficiency with digital tools. **Additional Information** **And our benefits?** **For your health and well-being:** * Comprehensive medical and hospital plan including obstetrics for all hierarchical levels, covering all procedures listed by the National Supplementary Health Agency (ANS – www.ans.gov.br); * Dr. Be (telemedicine, telepsychology, nutritional coaching, and sports coaching), free of charge for employees and dependents; * Dr. Be Pregnancy Program to support pregnant employees and dependents up to week 32; * Wellhub (Gympass) with a Free plan option; * Programs and campaigns designed to promote self-care, health, and well-being for employees and their families (Health Every Day, Oncological Support, Psychosocial Support for Victims of Domestic Violence). **To simplify your daily routine:** * Transportation allowance; * Restaurant vouchers; * Multi-purchase credit card; * Employee discount of up to 20% on purchases at our Renner, Youcom, Ashua, and Camicado stores. **For flexibility and routine:** * Balance methodology applied with leadership and teams to strengthen communication, recognition, well-being, and work style/tools. **Learn about our SER (Renner S.A. Employees’ Association):** **Founded in 1986, SER promotes and drives initiatives focused on social, cultural, and well-being development.** **Member employees enjoy differentiated services, a discount club, and benefits with over 200 partner companies across education, health, food, leisure, and entertainment. Explore our main partnerships!** * Dental plan; * Life insurance; * Up to 35% discount at pharmacies; * Pet care partnership; * Movie tickets and more. **People with disabilities are welcome in all our opportunities.** What excites you? Beyond being the country’s largest fashion retailer, we are an Ecosystem where we create the future, innovate, and solve diverse challenges. Every day, we learn something new, develop skills, and refine talents. Here, we foster a strong sense of belonging, respect diversity, and work in an environment where we care for each other. Our environmental and social awareness guides all actions, reflecting our clear commitment to employees, customers, and suppliers. Together, we deliver Enchantment to over 600 stores across five Brazilian states, as well as Argentina and Uruguay. **If what excites you is learning, sharing, and teaching; if what excites you is respect, diversity, and inclusion—this is your place.** **Join our team of 24,000 employees united to deliver enchantment alongside the Renner, Camicado, Youcom, Ashua, Repassa, and Realize brands.** **So, are you ready to create responsible fashion with us?** **\#WhatExcitesYouExcitesUs**