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Job Summary: Multiskill customer service via chat, voice, email, and WhatsApp, providing empathetic and courteous guidance to ensure an excellent customer experience. Key Highlights: 1. Work in a collaborative environment of constant transformation and growth 2. Support customers in resolving inquiries empathetically and courteously 3. We value work-life balance and employee development **Have you ever considered working in a dynamic environment, with a collaborative culture of constant transformation and growth?** **Join our team!** **\#JoinTP** **Responsibilities and Duties: Multiskill customer service delivered via chat, voice, email, and WhatsApp to support customers in resolving inquiries, offering empathetic and courteous guidance at all times to ensure an excellent customer experience.** **Stipend:** R$1\.069,48 \+ Benefits **Working Hours:** 08:00 \- 21:00 **Schedule:** 5x2 (weekend days off) **Workload:** 6 hours per day **Work Mode:** In-person **Work Location:** São Gonçalo do Amarante/RN **What We Are Looking For (Requirements):** Must be of legal age; Completed high school education; Availability to work at the São Gonçalo do Amarante/RN facility; Proficiency in managing multiple screens and fast typing skills; **At TP, well-cared-for people deliver extraordinary results!** We are a market reference in benefits—and for good reason. Here, we value work-life balance, professional development, and the security of our employees. Discover some of the differentiators that make TP an outstanding place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing) – we recognize and reward your performance. * Meal voucher and food allowance. * Fuel allowance (for overnight shifts). * Bullla Card: salary advance and consigned credit. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Well-being** * TotalPass: wellness and access to gym networks. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child's first 60 months, supporting mothers and fathers. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of several independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please also note that participation in all stages does not guarantee approval for the position. Your performance will be assessed by the recruiter only after completion of the entire evaluation cycle. **Thank you for your interest in joining TP—we wish you good luck!**
