Motorcycle Accessory

Description: Apply quickly via email: Requirements and qualifications: * Minimum 1 year of experience in customer service or technical support. * Solid knowledge of ticketing systems such as Zendesk or Freshdesk. * Proficiency in spoken and written Portuguese. * Communication skills, empathy, and conflict resolution abilities. * Ability to work in a team and maintain up-to-date documentation. Desirable: * Prior experience in technology or fintech sectors. * Knowledge of CRM and marketing automation tools. * English fluency (basic or intermediate). * Data analysis skills and advanced Excel proficiency. * Experience with NPS and CSAT processes. Responsibilities and duties: * Improve average ticket resolution time by 15%. * Increase customer satisfaction score (CSAT) by 10%. * Reduce recurring requests by 20% through improvements in knowledge management processes. * Contribute to building a knowledge base that reduces workload by 25%. Work schedule: Position: Customer Service AssistantDESCRIPTION: Administrative and operational support for technical and commercial areas. Daily controls. Spreadsheets. Internal customer service.EXPERIENCE: Administrative routinesEDUCATION: Completed or ongoing bachelor’s degreeCLT positionSALARY: R$ 3,150.00WORK HOURS: Monday to Friday – Business hours (1 day remote work)South Zone of São PauloBENEFITS: Transportation voucher (VT) or fuel allowanceVR R$ 1089.00 + VA R$ 163.83 Medical and dental insurance Knowledge: Education: Bachelor’s degree – Business Administration – In progress 2512200202551928888

POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…

Control visitors, service providers, and residents; receive and deliver correspondence (reception/screening). Weigh trucks. Must have proven experience in reception, as evidenced by employment record. Benefits Meal Voucher, Food Voucher, Transportation Allowance Schedule 12-hour shifts, 26 days per month — 6:00 PM to 6:00 AM Employment Type CLT (Permanent)