Prospera Customers Specialist

Description

Job Summary: The Santander is seeking a Prospera Customers Specialist to manage portfolios, prospect new entrepreneurial clients, and ensure satisfaction while promoting growth. Key Highlights: 1. Portfolio management and prospecting of micro and small entrepreneurs 2. Focus on customer engagement and satisfaction 3. Opportunity to grow and learn within an expanding ecosystem Prospera Customers Specialist Country: Brazil If you are eager to grow and continuously learn, and passionate about interacting with people, this could be the right place for you! Santander is a growing ecosystem with a purpose to help individuals and businesses prosper. Here, you can create the new, challenge the market, and question the status quo. It is about combining the urgency of the present with the vision of the future to always serve customers in the best possible way. It means being part of a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we foster a horizontal culture structured around four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Prospera Customers Specialist, where you will join as a Specialist—the primary expert in your field. Your role here will include: Managing portfolios and prospecting new micro and small entrepreneurial clients; Conducting in-person visits to our clients; Identifying and acting upon potential partnerships; Ensuring customer engagement and satisfaction; Preventive collections; Negotiating agreements; Monitoring portfolio delinquency You’ll fit well with us if you embody: Think Customer – I put the customer first Embrace Change – I drive change Act Now – I act swiftly Move Together – I collaborate effectively Speak Up – I communicate openly For this role, we value: Completed high school education or technical certification (a university degree is a plus!); Experience with Microsoft Office Suite; Strong communication skills; * Experience in microcredit is a differentiator. If this resonates with you, join Santander! \# BENEFITS Variable Compensation; Medical and Dental Assistance; Meal and Food Allowance; Life Insurance; Childcare/Babysitting Assistance; Gympass or Totalpass; Nascer Program; Be Healthy – A program encouraging healthier habits; PAPE – Specialized Personal Support Program. \#Sales \#Commercial \#Prospecting \#SalesStrategy \#Microcredit So, are you ready to be ignited? Prospera is Santander’s Microfinance platform, designed to support micro and small businesses in investing in their growth. We empower our customers through financial education and guidance on responsible credit usage. If this inspires you, join Santander! ️ \#HereYourSparkTransforms \#JoinSantander \#BeTheProsperaSpark