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Customer Service Representative - Natal/RN

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: Join a Brazilian brand that values the flavor of ideas, the power of connections, and strives to transform everyday life into something extraordinary through warm, welcoming service. Key Highlights: 1. Work with purpose and passion for people. 2. Opportunity to leave your mark and grow within the company. 3. Be part of a team that believes in people and dreams big. Have you ever imagined working for a **100% Brazilian brand**, built by people who believe in the **flavor of ideas** and the **power of connections**? **San Paolo** was born in Fortaleza and soared far. Today, we have more than **600 mustachioed team members across 70 company-owned stores**, from North to South Brazil, spreading affection and innovation wherever we go. We believe that **working with purpose** means transforming daily life into something extraordinary — from warm, welcoming service to ice cream cones filled with memories. And growing together is only possible when we value those who help build this story with us. If you want to leave your mark, discover new paths, and experience a journey full of flavor, care, and learning, come write the next chapters of this adventure with us. **Responsibilities and Duties** * Provide in-person customer service, ensuring courtesy, efficiency, and satisfaction; * Prepare and serve gelatos, coffees, mixes, and desserts; * Maintain store cleanliness, equipment, utensils, and dining area, performing hygiene routines according to food safety standards; * Restock gelatos, supplies, and materials, supporting organization and inventory control; * Complete shift checklists, temperature monitoring, opening/closing procedures, and system entries. **Requirements and Qualifications** * Completed High School education; * Availability to work on a rotating 5x2 schedule. **Desirable**: * Basic knowledge of food safety and good handling practices; * Experience operating store systems and equipment. **Additional Information** * Meal and Food Allowance (iFood Benefits Card); * Transportation Allowance or Fuel Assistance; * Wellhub (Gympass); * Dental Plan; * San Paolo products; * Birthday Day Off. **This is our purpose!** San Paolo Gelato \& Café was founded in June 2012 in Fortaleza, Ceará. Our mission is to **awaken delicious sensations through magical and joyful moments**. We offer artisanal, authentically Brazilian gelato. Due to our intense focus on our core pillars: **Product, Environment, and Service**, we have expanded and now boast over 600 mustachioed team members across more than 65 company-owned stores nationwide. If you believe that **details make the difference**, are **innovative**, and always strive to deliver **the best service**, we’re looking for you! Come soar high with us and join a team that **believes in people** and **dreams big**!

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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