Commercial Coordinator

Description

Job Summary: We are seeking a Commercial Coordinator to lead and develop Market Developers, ensuring regional sales targets and the implementation of management rituals, with a focus on organizational culture and continuous improvement. Key Highlights: 1. Lead and develop the regional sales team 2. Ensure sales targets and implement management rituals 3. Promote organizational culture and process improvement We are looking for a **Commercial Coordinator** to lead, develop, and supervise regional Market Developers. Validate processes related to the migration of Independent Ambassadors to CLT employment, deactivation of ambassadors, and territorial adjustments and tower redistribution. Ensure achievement of regional sales targets for the Ambassador Channel. If you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Ensure compliance with departmental standards, processes, routines, and policies; * Lead and align your team through follow-ups, training, feedback, task delegation, conflict resolution, motivational actions, performance evaluations, hiring requests, reassignment or termination requests, disciplinary measures, and other people management activities; * Promote and internalize the organizational culture within the team (Business, Mission, Vision, Values, and Strategy); * Monitor and analyze area performance indicators and define short- and medium-term actions to improve deliverables; * Seek innovations and improvements that enhance productivity and performance in area activities; * Support audit processes when required; * Prepare and present reports, forms, spreadsheets, or documents to leadership as requested; * Participate in strategic and budget planning for the area when requested; * Actively attend organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Perform other duties related to the position, as needed by the department and directed by leadership; * Lead, develop, and supervise regional Market Developers; * Ensure implementation of management rituals, monitoring routines, and feedback practices; * Support leadership development and succession planning within the channel; * Manage personnel movements (promotions, terminations, and replacements) per channel guidelines; * Ensure achievement of regional sales targets for the Ambassador Channel; * Monitor and analyze commercial performance indicators; * Support Market Developers in defining and executing action plans; * Directly address critical performance or quality situations; * Ensure compliance with Ambassador Channel rules and policies; * Validate processes for migrating Independent Ambassadors to CLT employment, ambassador deactivation, and territorial adjustments and tower redistribution; * Guarantee ethical conduct aligned with the company’s commercial and regulatory guidelines; * Support channel expansion planning within the region; * Identify opportunities for growth and territorial optimization; * Maintain balance between scale, productivity, and base quality; * Contribute to continuous improvement of processes and operational models; * Consolidate and report regional results to channel management; * Serve as the liaison between field operations and central management; * Support strategic initiatives and pilot programs for the Ambassador Channel; **Requirements and Qualifications** * Completed or ongoing undergraduate degree (Administration, Marketing, Commercial Management, or related fields); * Ability to analyze performance and quality; * Experience managing field-based sales teams; * Proven experience in direct sales or external sales (PAP, Ambassadors); * Experience in regional commercial planning; * Experience monitoring commercial performance indicators; **Preferred Qualifications:** * Knowledge of direct sales models; * Knowledge of sales performance indicator management; **Other Requirements:** * Willingness to travel within the region; **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment—meaning you are the protagonist of your career!; * Meal benefits (Headquarters via cafeteria; Branches via iFood); * Co-payment Health Insurance Plan; * Dental Insurance Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loans (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices in small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—actively contributing to Brazil’s digital transformation.