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We’re looking for talented and motivated professionals to join our team! If you’re passionate about languages and cultures, this is the perfect opportunity for you!** \n\n**Do you prioritize customer experience and strive for the BEST service?** \n\n**DO YOU ENJOY VOICE SUPPORT, CHAT, RESOLVING QUESTIONS, RETENTION, SALES, AND PROVIDING SUPPORT TO PEOPLE?** \n\n**If your answer is YES, then you’re exactly who we’re looking for!!!!** \n\n**\\#JoinTP**\n\n \n\nAt TP, we respect and value differences and do not tolerate any form of discrimination. We are all responsible for defending, accepting, and promoting inclusion in pursuit of a society grounded in greater respect and equity.\n\n\nWe are committed to fostering an increasingly plural, diverse, and welcoming environment! 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Yes?! Then this position is for you!**\n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** Customer relationship and solutions center for banking clients, delivering customer-focused service aimed at resolving client issues, as well as fostering engagement and loyalty.\n\n **Salary:** R$ 1\\.518,00 \\+ Variable Pay \\+ Benefits \\+ Career Development Plan\n\n\n**Shifts:** Various start times\n\n**Schedule:** 6 days on / 1 day off \\- Rotating Days Off **\\| Shift Duration:** 06h20\n\n**Work Mode:** On-site **\\| Work Location:** São Gonçalo do Amarante \\- RN\n\n **What We’re Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nHigh school diploma completed;\n\n\nAvailability to work at the São Gonçalo do Amarante \\- RN Campus;\n\n\nCustomer service experience preferred;\n\n\nProficiency in handling multiple screens simultaneously and strong typing skills.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Yes?! Then this position is for you!**\n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** Provide customer support via Chat, WhatsApp, and Voice channels to store owners and partners, identifying their needs and promptly responding to requests; analyze order history—especially regarding refunds; conduct carrier-related inquiries; inform customers about available discount coupons (acting, to some extent, as consultative sales); provide information about gift vouchers; and handle other related situations.\n\n \n\n\n\n**Salary:** R$ 1\\.518,00 \\+ Benefits \\+ Career Development Plan\n\n\n**Working Hours:** Between 09:00 and 22:00\n\n**Schedule:** 6 days on / 1 day off \\- Days off on Sundays \\| **Shift Duration:** 6h20\n\n**Work Mode:** On-site \\| **Work Location:** São Gonçalo do Amarante \\- RN\n\n **What We’re Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nHigh school diploma completed;\n\n\nAvailability to work at the São Gonçalo do Amarante \\- RN Campus;\n\n\nProficiency in managing multiple screens and strong typing skills.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Then this position is for you!**\n\n**\\#JoinTP**\n\n\n\n\n**Responsibilities and Duties:** Responsible for providing support to customers using credit card machines, analyzing transaction values (inflows/outflows), and resolving general app-related issues.\n\n **Salary:** R$ 1\\.518,00 \\+ Benefits \\+ Career Development Plan\n\n\n**Working Hours:** 2:00 PM to 8:20 PM\n\n**Schedule:** 6 days on / 1 day off, with Sundays off \\| **Workday Duration:** 6h20\n\n**Work Mode:** In-person \\| **Work Location:** Parnamirim \\- RN\n\n \n\n\n\n**What We’re Looking For (Requirements):** \n\n\n\n* Must be of legal age;\n* High school diploma;\n* Availability to work at the Parnamirim \\- RN campus;\n\n\nProficiency in managing multiple screens simultaneously and strong typing skills\n\nTechnology knowledge is a plus\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6487128307597012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - EXPERT IN CUSTOMER RETENTION INTERACTION","content":"**Responsibilities and Duties:** Receptive handling of subscription cancellation reversal and customer retention requests;\nEngaging, courteous, and respectful customer service, aiming for personalization, excellence, quality, and customer satisfaction;\nMaintaining a consistent customer-centric attitude—guiding, supporting, assisting, and resolving customers’ issues and/or questions;\nAchieving business-relevant performance metrics. Conveying security and confidence, ensuring a unique experience and positive brand exposure and promotion. **Salary:** R$ 1.518,00 + Variable Compensation + Benefits + Career Development Plan**Work Hours:** Various shift start times**Schedule:** 6 days on / 1 day off (Day off every Sunday)**Work Location:** On-site at the Parnamirim Campus – RN **What We’re Looking For (Requirements):**\n* Must be of legal age\n* Completed high school education\n* Prior experience in sales and retention is desirable\n* Availability to work on-site in Parnamirim – RN\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference in benefits—and it’s no coincidence. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6487128318860912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - EXPERT IN INTERACTION - RECEPTIVE CUSTOMER SERVICE FOR SAC, E-COMMERCE, AND STREAMING PRN","content":"**Have you ever thought about working in a dynamic environment, within a collaborative setting characterized by constant transformation and growth?**\n\n**Join our team!**\n\n**\\#ComeBeTP**\n\n **Responsibilities and Duties:** Provide multiskill customer service to clients purchasing via E-commerce (online shopping) or using our streaming platform, aiming to deliver a positive experience by addressing questions, resolving difficulties, and assisting with all related matters.\n\n **Salary:** 1,518.00 \\+ Benefits \\+ Career Development Plan\n\n\n**Working Hours:** Starting at 10:00 AM\n\n**Schedule:** 6 days on / 1 day off \\| **Shift Duration:** 6 hours and 20 minutes\n\n**Work Mode:** On-site \\| **Work Location:** Parnamirim\n\n **What We Are Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nCompleted high school education\n\n **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Then this position is for you!**\n\n**\\#JoinTP**\n\n**Responsibilities and Duties:** Customer service across various business segments.\n\n **Salary:** R$ 1\\.518,00\n\n**Employment Type:** CLT (Permanent)\n\n**Working Hours:** Morning, Afternoon, and Night\n\n**Work Location:** São Gonçalo do Amarante Campus\n\n \n\n\n\n**What We’re Looking For (Requirements):**\n\n\n* Must be of legal age;\n\n\nFlexible availability regarding working hours;\n\n\nCompleted high school education;\n\n\nBasic knowledge of Microsoft Office suite;\n\n\nWillingness to work on-site at the São Gonçalo do Amarante Campus \\- RN.\n\n \n\n\n\n \n\n**At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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You will be the central point of contact responsible for welcoming VIP customers, addressing their questions, needs, and requests. Establishing connections with customers to help clarify doubts, provide information, seek solutions through analysis and submission of requests, as well as selling and offering products—aiming to understand and resolve their dissatisfaction, thereby maintaining a strong relationship between the bank and the end customer.\n\n **Schedule:** 12:00 PM to 6:20 PM\n\n\n**Work schedule:** 6 days on / 1 day off – alternating weekend days off \\- ideal for work-life balance (6h20 daily shift)\n\n\n\n\n**What we’re looking for in you?**\n\n* Proactivity and empathy;\n* Business-oriented mindset;\n* Proper use of tools;\n* Attentiveness to customer and team needs;\n* Sales- and argumentation-focused profile.\n* Prior experience in contact centers and the banking sector is desirable.\n\n **At TP, well-cared-for people build extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and it’s no coincidence. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6487128268646612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - Customer Service Consultant - Airline - English Bilingual","content":"**Love traveling and want to deliver amazing experiences? Then join us as a Customer Service Specialist!**\n\n**If you excel at customer service, speak Spanish, and have the flexibility to handle unexpected situations, this role is perfect for you!**\n\n**Here, you’ll be the key contact point between customers and one of the world’s largest airlines—assisting with check-in, boarding, flight delays, and much more!**\n\n**Are you passionate about innovation and always up-to-date with the latest industry trends? Then hop on board this journey with us!**\n\n**#JoinTP**\n\n\nResponsibilities and duties: Deliver empathetic and engaged customer service to provide a unique experience; Assist customers with inquiries and manage dissatisfaction related to delays or check-in issues; Contribute to business improvement by building strong relationships with our customers; Have interest in topics related to international travel, airline tickets, flights, boarding, deplaning, etc.; Facilitate customer access to digital channels or instruct them on how to use them.\n\n **Salary:** R$ 2.565,20 + Benefits + Career development plan\n\n**Shifts:** Multiple shifts available\n\n**Work schedule:** 6 days on / 1 day off\n\n**Working hours:** 6:20 AM\n\n**Employment type:** On-site\n\n**Work location:** Parnamirim/RN\n\n **What we’re looking for (Requirements):**\n\n\nMust be of legal age;\n\n\nHigh school diploma completed;\n\n\nIntermediate or advanced English language proficiency;\n\n\nAvailability to work on-site at the Parnamirim/RN Campus;\n\n\nComputer and multiskill system proficiency;\n\n\nCustomer service experience in call center environments.\n\n **At TP, well-cared-for people drive extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6487128273817812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - Technical Support - Mobile Technologies and Services","content":"**Do you prioritize customer experience and strive to deliver the BEST service?**\n\n**If your answer is YES, you’re the person we’re looking for!**\n\n**Join our team!**\n\n**\\#ComeBeTP**\n\n **Responsibilities and Duties:** Ensure the customer that you will do your utmost to resolve their issue within your capabilities; Personalize all interactions to convey empathy and courtesy, making the customer feel welcomed and fostering loyalty; Confirm whether the issue reported by the customer matches your understanding, in order to identify the best solution and optimize time; Relate to the customer’s reports or issues during contact; Explore problem details by asking questions in a courteous and personalized conversation; Guide the customer clearly and simply through articles or procedures, avoiding technical or complex terminology; Explain clearly and concisely what has been done and what still needs to be done—by the customer, the company, or third parties; Resolve all issues brought by the customer according to current policies and procedures, even when resolution requires time: password reset; device configuration; account or device restoration; pairing; cancellation of services or subscriptions; directing the customer to an authorized service center or other departments; scheduling a technician visit for hardware repairs; restoring content from backup; assisting the customer with cloud or PC backup; enriching customer service beyond the customer’s initial request; representing the brand and its partners at all times—especially when the customer is dissatisfied with the proposed solution.\n\n **What We’re Looking For (Requirements):**\n\nMust be of legal age\n\n\nHigh school diploma completed\n\n\nMale candidates must present military service certificate (Reservist) or CAM\n\n\nProficiency in technology and technical support\n\n\nEasy access to the Emaús area – Parnamirim – RN\n\n\nDesirable: Experience in Technical Support or Customer Service\n\n **Salary:** R$ 1813.36 + Benefits + Career Development Plan\n\n**Working Hours:** 2:20 PM to 8:40 PM\n\n**Schedule:** 6 days on / 1 day off — Sundays off\n\n**Workday Duration:** 6 hours and 20 minutes\n\n**Work Modality:** In-person\n\n**Work Location:** Emaús Campus – Parnamirim – RN\n\n **NOTE:** Training may occur at a time different from regular working hours. This information will be provided during the interview.\n\n **At TP, well-cared-for people build extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Jaguarari, 1106 - Barro Vermelho, Natal - RN, 59030-500, Brazil","infoId":"6487054343065712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Pharmacist","content":"**Description and Responsibilities:** \n\n**Schedule:** 9 a.m. to 6 p.m. (Monday to Friday) and 9 a.m. to 1 p.m. (Saturday) \n\n**Level:** Professional \n\n**Employment Type:** Tenured – CLT labor code \n\nResponsible for verifying prescriptions, clarifying doubts, leading the team, managing processes and inventory, advising customers and staff on medications, ensuring compliance with current legislation, executing and supervising all stages of the pharmaceutical compounding process, guaranteeing adherence to Good Compounding Practices (GCP), monitoring and validating procedures for weighing, encapsulation, filling, labeling, and final quality control of formulations, performing and/or supervising physical-chemical and microbiological quality control activities where applicable, managing expiration dates, storage, and usage of raw materials and supplies, among other duties.\n\n **Requirements:** **Requirements:** Bachelor’s degree in Pharmacy. 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Jaguarari, 1106 - Barro Vermelho, Natal - RN, 59030-500, Brazil","infoId":"6486650780825912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Loss Prevention Agent - Candelaria","content":"We are people who care for people. Each of us has unique characteristics, stories, and qualities, yet we are all united by the same purpose: to live fully. We take pride in our history, which is why we strive to do our best today while keeping an eye on tomorrow.\n\n \n\nIf you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in every solution you deliver, join our team of Giants.\n\n \n\nWhat is the work environment like?\n\n \n\nWe offer an environment where everyone is a protagonist and agent of change. We foster an outstanding organizational climate with highly engaged individuals committed to delivering top-tier results—and ample growth opportunities for you.\n\n \n\nCome check it out!\n\n **Responsibilities and Duties** \n\n* Adhere to pharmacy safety regulations and administrative procedures to safeguard physical assets and personnel;\n* Monitor customer, staff, and product entry and exit at the pharmacy;\n* Promote loss prevention best practices across the team;\n* Conduct surveillance, including monitoring individuals exhibiting suspicious behavior indicative of theft, robbery, or other criminal acts.\n\n \n\n**Requirements and Qualifications** \n\nHigh school diploma or equivalent;\n\n\nAvailability to work a rotating 6x1 schedule.\n\n \n\nWHAT COULD BE A DIFFERENTIATOR?\n\n \n\nExperience in loss prevention or as a store auditor.\n\n **Additional Information** \n\nBENEFITS:\n\n* Transportation allowance;\n* Health insurance plan, subject to eligibility based on location and position;\n* Dental insurance plan, available upon enrollment;\n* Life insurance and funeral assistance;\n* Online therapy platform;\n* Pregnancy program;\n* Educational partnerships offering exclusive discounts for employees and dependents;\n* Pague Menos Corporate University with courses and training—Up Farma;\n* Gold discount at Pague Menos Pharmacies;\n* Pharmacy partnership (Epharma), offering payroll-deducted discounts;\n\n \n\nWe do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age.\n\n \n\nIn the history of the **Pague Menos and Extrafarma Pharmacy Networks**, health and well-being are both origin and purpose. For us, promoting access to healthcare means freedom and dignity. We are a Brazilian company built by people passionate about people. Present in every state across Brazil, we are giants—and inherently diverse!\n\n \n\nOur story began in 1981, when we opened our first store in Fortaleza-CE. Through **human-centered values**, **results-driven excellence**, **customer focus**, **sustainability**, **integrity**, and **innovative solutions**, we became Brazil’s second-largest pharmacy chain. \n\n\n\n \n\nOur business model centers on selling products and services focused on our customers’ health and well-being. We operate in the specialty retail market under the *drugstore* concept. Our ambition extends beyond being merely a pharmacy chain—we aim to become an integrated **health hub**. Accordingly, since 2016, we have implemented Clinic Farma, a pharmaceutical consultation service where customers receive personalized treatment follow-up in equipped, comfortable rooms.\n\n \n\nToday, we are over 25,000 Giants united by one shared purpose: ensuring quality healthcare access across Brazil so more people can **live fully**. \n\n\n\n \n\nIf you love serving others and are someone who cares for people, become a Giant! 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