Description
Job Summary:
Responsible for ensuring friendly and efficient in-person and telephone customer service, providing support and assistance in administrative routines to guarantee the smooth operation of the corporate environment.
Key Highlights:
1. Friendly and efficient in-person and telephone customer service
2. Support for administrative routines and internal organization
3. Contribution to the smooth operation of the corporate environment
This role ensures high-quality in-person and telephone customer service while supporting employees and visitors, as well as assisting with the company's administrative routines. The candidate works in an organized and proactive manner, contributing to the smooth operation of the corporate environment and supporting other departments.
**Responsibilities and Duties:**
* Perform in-person and telephone customer service, ensuring courtesy and efficiency during the first contact;
* Support administrative routines including procurement and control of supplies, printing, and general requests;
* Organize and route correspondence, documents, and internal requests;
* Support logistics for travel, events, and team needs;
* Monitor service provider tickets and building maintenance requests;
* Register and monitor access for visitors, employees, service providers, and package deliveries;
* Ensure the reception area and common areas are well-presented and fully functional.
**Requirements and Qualifications:**
* Currently pursuing or having completed a bachelor's degree is a plus;
* Prior experience in reception or administrative roles;
* Strong communication skills, friendliness, and professional demeanor;
* Organizational skills, proactivity, and attention to detail;
* Basic knowledge of Microsoft Office suite (Excel, Outlook, and Word).