Customer Relationship Agent

Description

Job Summary: In-person service at the branch, customer guidance and registration of requests, complaints, and suggestions, as well as provision of information and document verification. Key Highlights: 1. In-person customer service and guidance 2. Recording of requests and feedback 3. High school (secondary education) as minimum educational requirement **Responsibilities:** Provide in-person service at Copasa branches, guidance, and service direction; register service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems; provide information and verify documents, among other tasks. **Benefits:** Salary + Meal Allowance (VA) or Food Voucher (VR) + Transportation Allowance + Life Insurance + Partnership Programs + Potential Educational Subsidy + Anniversary Recognition + Top Performer Recognition + Climate Survey + Mental Health Discussion Circles. **Minimum Educational Requirement:** High school (secondary education)