RECEPTIONIST

Description

Job Summary: Greet and provide support services to customers, patients, and visitors in a hospital setting, including handling inquiries, scheduling appointments, and managing daily routines. Key Highlights: 1. Greet and provide support services to customers, patients, and visitors 2. Provide assistance and support to patients during consultations and examinations 3. Carry out reception routines in compliance with legal requirements and internal policies **Occupation:** Receptionist/Customer Service R$ **Salary Expectation** R$ 1\.621,00 **Number of Positions** 1 **Working Hours** From 08:00 to 18:00 **Education Level** Completed High School (Secondary Education) **City** Juiz de Fora \- MG * R$ **Salary Range** R$ 1\.621,00 * **Number of Positions** 1 * **Working Hours** From 08:00 to 18:00 * **Education Level** Completed High School (Secondary Education) * **City** Juiz de Fora \- MG Applications for this opportunity are accepted until **01/30/2026** ### **Job Description** Summary: Greet and provide support services to customers, patients, and visitors of the hospital institution, identifying them, assessing their needs to provide information, directing them to the appropriate personnel or departments, and initiating required procedures while maintaining internal records. Provide assistance and support to patients attending consultations and/or examinations. Mission: Perform reception duties in compliance with legal requirements and internal hospital policies, including managing appointment schedules, recording messages, supporting medical and speech therapy staff, answering phone calls, and archiving department-related documents. Key Responsibilities \- Admit outpatient patients; \- Direct patients to examination areas and consultation rooms; \- Provide information to patients; \- Schedule consultations and examinations in person and by phone; \- Daily verification and monitoring of consultation and examination schedules; \- Train and supervise new staff members in the department; \- Organize and request supplies used in the outpatient clinic; \- Organize documents and respond to requests from other departments as needed; \- Welcome patients; \- Provide instructions to patients; \- Conduct daily checklists for assigned departments; \- Maintain cleanliness and organization; \- Clean and disinfect examination room instruments; \- Assist in requesting examinations and providing pre-operative instructions; \- Monitor outpatient expenses; \- Restock supplies in all consultation rooms, examination rooms, and sterilization areas; \- Replace examination request forms in all consultation rooms; Skills – Attitudes • Commitment; • Ethics; • Humanization; • Flexibility; • Emotional Balance; • Commitment to Quality; • Agility; • Focused Attention; • Communication; • Customer Focus; • Initiative; • Teamwork; • Organization. ### **Prerequisites** \- Completed High School; \- Basic Office Suite computer skills; ### **Benefits** Meal Voucher \- R$ 200.00 Attendance Bonus \- R$ 303.60 Hazard Pay \- R$ 303.60 Dental Plan Health Insurance (after probationary period). Applications for this opportunity are accepted until **01/30/2026** #### **About the Company** #### **Location** *Catarina de Castro Street, 75 • Morro da Glória • 36\.036\-060 • Juiz de Fora \- MG*