Receptionist

Description

Job Summary: We are seeking a professional to receive customers, answer phone calls, manage the showroom flow, support marketing activities, and organize administrative tasks at an automotive dealership. Key Highlights: 1. Warm and professional reception of customers and visitors 2. Support in marketing reports and information registration 3. Organization and planning of administrative routines Join this automotive dealership, a benchmark in the industry. **Responsibilities and Duties** * Receive and assist customers and visitors, ensuring warm and professional hospitality. * Answer telephone calls, provide information, and route contacts as needed. * Manage the flow of people and service interactions in the Showroom, ensuring smooth operations. * Support the preparation of reports and the recording of information related to marketing initiatives. * Organize information, maintain updated records, and plan daily activities to ensure efficiency in service delivery and administrative routines. **Requirements and Qualifications** Experience in customer service, both in-person and via telephone; Skills in scheduling organization, visitor management, and administrative support; Proficiency in spreadsheets and report generation; Experience in registering and tracking test drives; Customer service via WhatsApp, e-mail, and other digital channels; Support for sales and marketing teams; Experience in customer registration. **Additional Information** Health insurance \- employee-paid \- preferential rates. Dental insurance \- employee-paid. Meal allowance \- BRL 30.00 per day. Transportation voucher \- 5% discount. Birthday Day Off. Performance-based bonus. Renault has been innovating and manufacturing vehicles in Brazil since 1998, the year the Ayrton Senna Complex in São José dos Pinhais, Paraná, was inaugurated. Over two decades, the brand has produced approximately 3 million vehicles and nearly 4 million engines for the domestic market and various American states. VALEC RENAULT was founded in the same year as Renault’s Brazilian factory inauguration — 1998 — with its dealership in Jundiaí (SP). Thereafter, with ambitious goals, Valec Renault continued investing in the regional automotive market. In September 2000, it expanded to Sorocaba. Four years later, in 2004, it entered Campinas, and in June 2005 — due to its success — Valec opened its second unit in that city. In December 2011, the dealership in Valinhos was inaugurated. Thus, with 25 years of tradition, Valec Renault has consolidated its presence across the region, even extending beyond the cities where it operates. Many factors contributed to this achievement. Valec believed in expanding its services and enhancing qualifications across all departments. Accordingly, in addition to offering the full range of brand-new Renault passenger vehicles, it is a reference in commercial vehicles, handling maintenance and customization to meet each customer’s specific needs. With a highly specialized team, Valec Renault’s Pro+ professionals serve PCD (Persons with Disabilities), taxi drivers, fleet customers, and business clients. Beyond guiding customers during vehicle selection, they recommend the most suitable payment options and tailor service packages to individual requirements. Valec customers also benefit from security and convenience during maintenance. Fixed-price inspection packages, inspections completed within 60 minutes, and certified mechanics capable of performing all required services and answering all questions — all supported by special conditions and genuine parts from the largest interior-region parts counter, another Valec Renault differentiator. More recently, aligning with Renault’s and the world’s evolution, Valec became Renault’s electric vehicle hub, serving as an authorized dealership for sales and maintenance of Renault electric vehicles. Additionally, in 2022, Valec received Renault’s ESG Award, recognizing its environmental, social, and governance initiatives implemented daily within the community and among its employees. Valec Renault’s commitment to continuous evolution — keeping pace with the automotive market and its customers’ lifestyles — is evident, always aiming to deliver the quality and excellent service customers deserve.