Job Summary: This role supports HR Services teams by providing direct support to employees and management, handling HR-related transactions, and ensuring compliance with policies and procedures. Key Highlights: 1. Support the HR team in developing policies and guidelines 2. Ensure compliance with operational procedures and policies 3. Recommend solutions for non-routine issues and optimize processes TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR\-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new\-hire onboarding, change\-of\-status, benefits, termination of employment, etc. **JOB OVERVIEW** * Support the HR team in developing and moderating policies, guidelines, and operational systems to promote best practices within the organization; * Ensure all activities are performed in accordance with standard operating procedures (SOPs) and comply with all relevant regional policies, procedures, quality controls, and legal requirements; * Recommend solutions for frequently non-standard/non-routine issues requiring clarification, identifying and implementing process improvements to optimize service delivery; * Perform necessary classification of activities, manage queries in HR systems, maintain accurate records, and route inquiries to other parts within HR Services or to other departments, as appropriate. **REQUIREMENTS** * Bachelor’s degree required; * Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, etc.); * Advanced spoken English required; * Advanced spoken Spanish is a plus; * Availability to work 100% onsite in Bragança Paulista. \#LI\-ONSITE **Job Locations:** RUA AMPERE 304 DIST. INDL L BRAGANCA PAULISTA, São Paulo 12929\-570 Brazil **Posting City:** BRAGANCA PAULISTA **Job Country:** Brazil **Travel Required:** None **Requisition ID:** 153378 **Workplace Type:** Onsite **External Careers Page:** Human Resources
João Silva
Indeed · HR
João Silva
Indeed · HR
